Providing information to the Financial Intelligence Unit (FIU)

    If the Central Office for Financial Transaction Investigations (FIU) requests information from you, you must always provide this information.

    Description

    The Financial Intelligence Unit collects and investigates reports of suspicious financial transactions. The English name of the central office and the corresponding abbreviation are often used: Financial Intelligence Unit (FIU). The aim of the FIU is to prevent, detect and support the fight against money laundering and terrorist financing.

    For this purpose, the FIU may request information from you if you are an obliged entity or an obliged person, regardless of whether you have submitted a report. You are considered an obliged entity if you are active as an economic operator in Germany.

    As a rule, you must provide the FIU with the requested information. The information includes all information that is required to fulfill the task, which means that the information may concern you or third parties, for example your customers or other business contacts.

    In certain cases, you as the obligated party can refuse to provide information. This is the case, for example, if you are a

    • lawyer, legal adviser, patent attorney or notary public, you are involved in the planning or execution of certain transactions for a client or provide advice or other services in certain areas of activity, or
    • are certified public accountants, chartered accountants, tax consultants or tax agents and
    • the request for information relates to information that you have received during the legal advice or legal representation of your contractual partner.

    However, the duty to provide information remains in force if you know that your contractual partner is using the legal advice for the purpose of money laundering or terrorist financing.

    If you are required to provide information about persons or other third parties, you may not inform these parties.

    Online service

    Access to the goAML web portal

    ID: B100019_103404540

    Description

    The "goAML Web" reporting portal is available for the electronic transmission of matters to be reported in accordance with the Money Laundering Act. The mailbox integrated in the goAML web portal is available for communication with the Finance Intelligence Unit (FIU). Registration has been mandatory for all economic operators since 1.1.2024.

    Use this service online

    Trust level

    You need an Elster certificate with password to use this online service (trust level: substantial).

    further information on the level of trust for online services

    Identification

    • electronic identification using national eID means – user name/password

    Language

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Deutsch

    Sprache: de

    Contact person

    Generalzolldirektion (GZD), Zentralstelle für Finanztransaktionsuntersuchungen (FIU)

    Address

    PO box address

    Post office box 85 05 55

    51030 Köln

    Contact

    Internet

    Version

    Technisch geändert on 26.01.2024

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    You can find out which documents are required in your case in the request for information from the FIU Central Office.

    Forms

    Forms: none

    Online procedure possible: yes

    Written form required: no

    Personal appearance required: no

    Prerequisites

    You are the obligor or obligated party. These include, among others:

    • Credit institutions
    • financial services institutions
    • Payment institutions and e-money institutions
    • (e-money) agents
    • insurance companies
    • Auditors, sworn auditors, tax consultants and tax agents
    • Real estate agents
    • Lawyers, legal advisors, patent attorneys and notaries public
    • Trust companies
    • Organizers and intermediaries of games of chance
    • Persons who trade commercially in goods. These include manufacturers, wholesalers and retailers
    • the Federal Financial Supervisory Authority
    • the supervisory authorities for the insurance industry
    • objection
    • Administrative court action

    Procedure

    You only have to act if the FIU requests you to provide information. This does not affect your obligation to submit a suspicious activity report.

    You will receive requests for information from the FIU

    • by post, by fax or
    • electronically via the mailbox function of the reporting portal of the Financial Intelligence Unit: goAML.

    As a rule, you must reply online:

    • Register with goAML if necessary.
      • To do so, you must, among other things:
        • designate a principal person responsible for money laundering in your organization and
        • provide proof of your identity and that of the person with primary responsibility.
      • Further information on registration can be found on the customs website.
    • Register with goAML.
    • Reply to the request for information via the mailbox function.
    • If necessary, you can also send requested documents via the mailbox.
    • The Central Office for Financial Transaction Investigations may ask you to submit further documents or provide additional information. Please always comply with this request.
    • You will receive a confirmation from the Financial Intelligence Unit.

    Deadlines

    The Financial Intelligence Unit will grant you a reasonable period of time to respond to the request for information and will inform you of this within the scope of the request.

    Costs

    The FIU does not charge any costs. You must bear your own costs or expenses in connection with the provision of information.

    Fee free of charge

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Finance (BMF) on 24.06.2024

    Version

    Technisch geändert on 08.09.2025

    Keywords

    Auskunftsersuchen, FIU, Terrorismusfinanzierung, Auskunftsforderung, Geldwäsche, Verpflichteter, Meldeportal, Financial Intelligence Unit, Zentralstelle für Finanztransaktionsuntersuchungen, Verpflichtete, goAML

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English