Services and information on the topic: Consumer protection
Health risks can arise from facilities, products or food. It is the task of consumer protection to identify these risks and thereby protect the health of consumers.
- Auskunft auf schriftliche bzw. mündliche Anfragen der Öffentlichkeit an das Luftfahrt-Bundesamt ErteilungOnline service availableContact person available
- Verbraucherbeschwerden über Identität des ausführenden Luftfahrtunternehmens EntgegennahmeOnline service availableContact person available
- Verbraucherbeschwerden über Preistransparenz EntgegennahmeOnline service availableContact person available
- Apply for approval of health claims on foodOnline service availableContact person available
- Apply for general rulings for foodstuffsOnline service availableContact person available
- Apply for inclusion of a smoke flavoring primary product in the Community list of authorized primary products.Online service availableContact person available
- Complain to the Federal Network Agency about postal and parcel service providersOnline service availableContact person available
- Consumer Information ActContact person available
- Equipment and product safety, consumer protection in the non-food sector (toys; Electrical appliances, machinery, etc.)Contact person available
- File a complaint for violation of the provisions of the Geoblocking RegulationOnline service availableContact person available
- Food (market surveillance)Contact person available
- Food and feed control - Reporting self-monitoring results on dioxins and PCBsContact person available
- Lodging a complaint against financial service providersOnline service availableContact person available
- Monitor feed qualityContact person available
- Report undesirable effects and damage to health with cosmeticsOnline service availableContact person available
- Request consultation procedure for novel foodsOnline service availableContact person available
- Submit an application for the use of a term as a common traditional name as an exception to the application of Article 1(3) of Regulation (EC) No 1924/2006Contact person available
- Submitting complaints and inquiries in the area of telecommunicationsContact person available
- Complaint about violations of youth protection regulations on the Internet
- Initiate or apply for the indexing of a medium harmful to minorsOnline service availableContact person available
- Unaccompanied minor foreigners - accommodation and careContact person available
- Violence against children and young peopleContact person available
- Commercial practices, including consumer rights and guarantees when selling goods and servicesContact person available
- Defective products: consumer rights and guarantees, after-sale responsibilities, means of redress for an injured partyContact person available
- Distance/off-premises selling: informing consumers, contractzs and withdrawal, delivery of goodsContact person available
- Rules and obligations regarding the processing of personal dataContact person available