Identity card notification due to theft

    If your ID card has been stolen, you must report this.

    Description

    The theft of an identity card must be reported to the competent authority. Under certain circumstances, it may be necessary to block the electronic proof of identity . In addition, a new identity card must be issued .

    Online services

    There is currently no online service available for this location.

    Competent office

    The responsibility lies with the identity card authority or the citizens' office in your municipality of residence. Irrespective of this, the police can also be informed.

    Contact point

    The responsibility lies with the municipality, joint municipality and city. Regardless of this, the police can also be informed.

    Contact person

    Unfortunately, no contact persons were found for District Verden (Lower Saxony). Please check the service description above for information on how to find the responsible contact person.

    Forms

    Not specified

    Prerequisites

    Her identity card was stolen.

    If you do not agree with the decision of the ID card authority, you can take legal action. Which legal remedy is relevant depends on the nature of the specific administrative action in question.

    In addition, you can always contact the competent supervisory authority. Please note that an appeal to the supervisory authority neither suspends the deadline for lodging the relevant legal remedy nor replaces it.

    Procedure

    You must report the theft of your ID card immediately. As soon as your report is received by the Citizens' Registration Office or the police, the online ID card function is automatically blocked to prevent misuse.

    Report the theft to the Citizens' Registration Office:

    • Make an appointment at the Citizens' Registration Office. Find out in advance about the regional appointment options.
    • Once your report has been received, the online ID function will be deactivated immediately.
    • If no appointment is available at short notice, report the theft to a police station as soon as possible.

    Block the online ID function yourself:

    • Call the 116 116 blocking hotline. This is available around the clock, seven days a week.
    • Have your blocking password from your PIN letter ready and enter it using the telephone keypad as soon as you are prompted to do so.
    • Your online ID card will then be blocked immediately.

    Costs

    Es fallen keine Kosten für die Meldung des Diebstahls an.

    Information for Lower Saxony: Personalausweis Meldung wegen Diebstahl

    For reporting the theft.: Fee free of charge

    Notes (specifics)

    At the same time as applying for a new identity card, it is possible to apply for a temporary identity card if necessary. For a new or temporary identity card, the relevant documents, deadlines and fees must be observed.

    Further Information

    Unterstützende Institutionen

    Not adjusted

    Welche Dokumente resultieren aus dieser Leistung?

    not specified

    Area of validity

    Lower Saxony

    Official approval

    Officially approved by Lower Saxony Ministry of the Interior and Sport

    Version

    Technisch erstellt on 21.10.2013
    Technisch geändert on 27.03.2026

    Keywords

    Perso, ePA, new identity card, PA, electronic identity card, Message, Identity card stolen, PA, electronic identity card, Perso, Message, ePA, Theft ID card, Report theft of identity card, Report theft

    Language version

    Deutsch

    Sprache: de
    Technisch erstellt on 07.06.2017
    Technisch geändert on 14.05.2025

    Englisch

    Sprache: en
    Sprachbezeichnung nativ: English
    Technisch erstellt on 22.10.2025
    Technisch geändert on 23.10.2024