Apply for a new ID card due to theft

    Has your identity card been stolen? Then you must report this. You must also apply for a new ID card if you are over 16 years old, do not have a valid passport document and are registered in Germany.

    Description

    If your ID card is stolen, you must report it.

    You can report the loss of your ID card either to an ID card office or to the police.

    If you do not have another valid passport document and are over 16 years old, you must apply for a new ID card.

    Online function of the ID card

    All ID cards have electronic proof of identity (online ID card). The online ID function is automatically activated on all ID cards issued from July 2017 for people over the age of 16. If you have set a six-digit PIN of your choice, you can use it to identify yourself to authorities and companies when using online services with a high level of trust. You can use the online ID card after your 16th birthday.

    When you apply for your ID card, the prints of your two index fingers are stored on a chip in the card. Children under the age of 6 are excluded from this regulation.

    Online service

    Onlinewache

    ID: L100039_231996196

    Description

    Die Onlinewache – auch Internetwache genannt – ist ein zusätzliches Serviceangebot der deutschen Polizei. Sie wurden durch eine Straftat geschädigt, haben verdächtigte Beobachtungen gemacht oder verdächtige Personen beobachtet? Dann können Sie über ein Online-Formular eine Strafanzeige erstatten oder der Polizei Hinweise / Mitteilungen senden. Verkehrsunfälle und Delikte mit komplexen Sachverhalten melden Sie bitte direkt bei der nächstgelegenen Polizeidienststelle. Bei Straftaten, die unter Androhung oder Anwendung von Gewalt erfolgt sind, wenden Sie sich bitte sofort an die Polizei – persönlich oder über Notruf 110.

    Use this service online

    Trust level

    The level of trust for this online service is not defined (Trust Level undefined).

    further information on the level of trust for online services

    Version

    Technisch erstellt on 04.12.2020
    Technisch geändert on 12.03.2025

    Language

    Deutsch

    Sprache: de
    Technisch erstellt on 07.06.2017
    Technisch geändert on 14.05.2025

    Contact point

    Bitte wenden Sie sich an die Personalausweisbehörde Ihres Wohnorts. Wenn Sie Ihren Wohnsitz im Ausland haben, wenden Sie sich an die deutsche Vertretung.

    Contact person

    Stadt Wörth am Rhein - Einwohner- und Meldewesen, Fischereischeine u. dgl.

    Address

    address

    Mozartstraße 2
    76744 Wörth am Rhein

    Save contact

    Elevator available
    Wheelchair access

    Opening hours

    Monday - Friday 8.30 a.m. - 12.00 p.m. Monday - Tuesday 2.30 - 4.00 p.m. Thursday 14.30 - 18.00 The registration office is closed on Wednesday afternoons. For many matters, a personal visit to the registration office is only possible by prior appointment.; Monday - Friday 8.30 a.m. - 12.00 p.m. Monday - Tuesday 2.30 - 4.00 p.m. Thursday 14.30 - 18.00 The registration office is closed on Wednesday afternoons. For many matters, a personal visit to the registration office is only possible by prior appointment.

    Contact

    Internet

    Version

    Technisch erstellt on 03.05.2016
    Technisch geändert on 26.03.2026

    Language version

    Deutsch

    Sprache: de
    Technisch erstellt on 07.06.2017
    Technisch geändert on 14.05.2025

    Englisch

    Sprache: en
    Sprachbezeichnung nativ: English
    Technisch erstellt on 08.07.2021
    Technisch geändert on 23.04.2020

    Stadt Wörth am Rhein - Einwohner- und Meldewesen

    Address

    visitor address

    Mozartstraße 2
    76744 Wörth am Rhein

    Save contact

    Elevator available
    Wheelchair access

    Opening hours

    Monday - Friday 8.30 a.m. - 12.00 p.m. Monday - Tuesday 2.30 - 4.00 p.m. Thursday 14.30 - 18.00; Monday - Friday 8.30 a.m. - 12.00 p.m. Monday - Tuesday 2.30 - 4.00 p.m. Thursday 14.30 - 18.00

    Contact

    Internet

    Version

    Technisch erstellt on 01.05.2024
    Technisch geändert on 26.03.2026

    Language version

    Deutsch

    Sprache: de
    Technisch erstellt on 07.06.2017
    Technisch geändert on 14.05.2025

    Englisch

    Sprache: en
    Sprachbezeichnung nativ: English
    Technisch erstellt on 08.07.2021
    Technisch geändert on 23.04.2020

    Prerequisites

    • Her ID was stolen. .

    Procedure

    If you wish to report the theft of your ID card:

    • Report the theft to an identity card authority, usually the citizens' office, or to the police. You can report the theft in person. Many local authorities also offer a digital option for reporting the theft.

    If you want to apply for a new ID card after the theft.

    • You make an appointment at your local citizens' office. If you do not apply for your ID card at your main place of residence, you need an important reason and must pay a surcharge on the fee.
    • You bring the necessary documents with you.
    • You pay the fee.
    • Your fingerprints will be stored in the chip of the ID document and taken on site.
    • You will immediately receive a new one-time PIN to make your online ID function ready for use with the newly requested ID card. You decide yourself when you want to use this option.
    • Your Citizens' Office will inform you when you apply when you can collect your ID card.
      • Alternatively, in many cases you can have the ID document sent to your home address by post and handed over in person at the front door if you are over 16 years old.

    Deadlines

    You must apply for a new ID card as soon as possible after the theft if you do not have another valid ID document.

    Period of validity: 6 years (Geltungsdauer Ihres Personalausweises, wenn Sie den Personalausweis im Alter von unter 24 Jahren beantragen)

    Period of validity: 10 years (Geltungsdauer Ihres Personalausweises, wenn Sie den Personalausweis im Alter von 24 Jahren oder älter beantragen)

    Processing time

    It usually takes at least 2 weeks from the date of application before you can collect your ID card from the Citizens' Registration Office.

    Costs

    A fee reduction or exemption is possible under certain conditions.

    für antragstellende Personen ab einschließlich 24 Jahren: Fee 46,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)

    für antragstellende Personen unter 24 Jahren: Fee 27,60 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)

    für den vorläufigen Personalausweis: Fee 10,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)

    Zuschlag zur Gebühr bei Antragstellung außerhalb der Dienstzeit oder nicht am Hauptwohnsitz: Fee 13,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)

    Zuschlag zur Gebühr für Ausstellung durch konsularische oder diplomatische Vertretung im Ausland: Fee 30,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)

    Gebühr für Passfoto, wenn die Behörde das Lichtbildsystem PointID der Bundesdruckerei GmbH verwendet. Verwendet die Behörde Lichtbildsysteme anderer Hersteller, darf das Entgelt abweichen.: Fee 6,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)

    Fee 15,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)

    Notes (specifics)

    In the event of theft or loss, you can also block the online function of the ID card yourself by calling the blocking hotline. You must have your blocking password ready, which you were given with the one-time PIN.

    Further Information

    Übersetzungshinweis

    The text was automatically translated based on the German content.

    Area of validity

    Rhineland-Palatinate

    Official approval

    Officially approved on 02.02.2026

    Version

    Technisch erstellt on 17.02.2016
    Technisch geändert on 19.02.2026

    Keywords

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    Language version

    Deutsch

    Sprache: de
    Technisch erstellt on 07.06.2017
    Technisch geändert on 14.05.2025

    Englisch

    Sprache: en
    Sprachbezeichnung nativ: English
    Technisch erstellt on 22.10.2025
    Technisch geändert on 23.04.2020