Apply for a new ID card due to theft
Has your identity card been stolen? Then you must report this. You must also apply for a new ID card if you are over 16 years old, do not have a valid passport document and are registered in Germany.
Description
If your ID card is stolen, you must report it.
You can report the loss of your ID card either to an ID card office or to the police.
If you do not have another valid passport document and are over 16 years old, you must apply for a new ID card.
Online function of the ID card
All ID cards have electronic proof of identity (online ID card). The online ID function is automatically activated on all ID cards issued from July 2017 for people over the age of 16. If you have set a six-digit PIN of your choice, you can use it to identify yourself to authorities and companies when using online services with a high level of trust. You can use the online ID card after your 16th birthday.
When you apply for your ID card, the prints of your two index fingers are stored on a chip in the card. Children under the age of 6 are excluded from this regulation.
Online service
Onlinewache
Description
Use this service online
Trust level
The level of trust for this online service is not defined (Trust Level undefined).
further information on the level of trust for online services
Contact point
Bitte wenden Sie sich an die Personalausweisbehörde Ihres Wohnorts. Wenn Sie Ihren Wohnsitz im Ausland haben, wenden Sie sich an die deutsche Vertretung.
Contact person
Stadt Wörth am Rhein - Einwohner- und Meldewesen, Fischereischeine u. dgl.
Address
address
Mozartstraße 2
76744 Wörth am Rhein
Elevator available
Wheelchair access
Opening hours
Monday - Friday 8.30 a.m. - 12.00 p.m. Monday - Tuesday 2.30 - 4.00 p.m. Thursday 14.30 - 18.00 The registration office is closed on Wednesday afternoons. For many matters, a personal visit to the registration office is only possible by prior appointment.; Monday - Friday 8.30 a.m. - 12.00 p.m. Monday - Tuesday 2.30 - 4.00 p.m. Thursday 14.30 - 18.00 The registration office is closed on Wednesday afternoons. For many matters, a personal visit to the registration office is only possible by prior appointment.
Contact
Internet
Stadt Wörth am Rhein - Einwohner- und Meldewesen
Address
visitor address
Mozartstraße 2
76744 Wörth am Rhein
Elevator available
Wheelchair access
Opening hours
Monday - Friday 8.30 a.m. - 12.00 p.m. Monday - Tuesday 2.30 - 4.00 p.m. Thursday 14.30 - 18.00; Monday - Friday 8.30 a.m. - 12.00 p.m. Monday - Tuesday 2.30 - 4.00 p.m. Thursday 14.30 - 18.00
Contact
Internet
Prerequisites
- Her ID was stolen. .
Basis for legal action
Procedure
If you wish to report the theft of your ID card:
- Report the theft to an identity card authority, usually the citizens' office, or to the police. You can report the theft in person. Many local authorities also offer a digital option for reporting the theft.
If you want to apply for a new ID card after the theft.
- You make an appointment at your local citizens' office. If you do not apply for your ID card at your main place of residence, you need an important reason and must pay a surcharge on the fee.
- You bring the necessary documents with you.
- You pay the fee.
- Your fingerprints will be stored in the chip of the ID document and taken on site.
- You will immediately receive a new one-time PIN to make your online ID function ready for use with the newly requested ID card. You decide yourself when you want to use this option.
- Your Citizens' Office will inform you when you apply when you can collect your ID card.
- Alternatively, in many cases you can have the ID document sent to your home address by post and handed over in person at the front door if you are over 16 years old.
Deadlines
You must apply for a new ID card as soon as possible after the theft if you do not have another valid ID document.
Period of validity: 6 years (Geltungsdauer Ihres Personalausweises, wenn Sie den Personalausweis im Alter von unter 24 Jahren beantragen)
Period of validity: 10 years (Geltungsdauer Ihres Personalausweises, wenn Sie den Personalausweis im Alter von 24 Jahren oder älter beantragen)
Processing time
It usually takes at least 2 weeks from the date of application before you can collect your ID card from the Citizens' Registration Office.
Costs
A fee reduction or exemption is possible under certain conditions.
für antragstellende Personen ab einschließlich 24 Jahren: Fee 46,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)
für antragstellende Personen unter 24 Jahren: Fee 27,60 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)
für den vorläufigen Personalausweis: Fee 10,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)
Zuschlag zur Gebühr bei Antragstellung außerhalb der Dienstzeit oder nicht am Hauptwohnsitz: Fee 13,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)
Zuschlag zur Gebühr für Ausstellung durch konsularische oder diplomatische Vertretung im Ausland: Fee 30,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)
Gebühr für Passfoto, wenn die Behörde das Lichtbildsystem PointID der Bundesdruckerei GmbH verwendet. Verwendet die Behörde Lichtbildsysteme anderer Hersteller, darf das Entgelt abweichen.: Fee 6,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)
Fee 15,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)
Notes (specifics)
In the event of theft or loss, you can also block the online function of the ID card yourself by calling the blocking hotline. You must have your blocking password ready, which you were given with the one-time PIN.
Further Information
Übersetzungshinweis
The text was automatically translated based on the German content.
Area of validity
Rhineland-Palatinate
Official approval
Officially approved on 02.02.2026
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