Apply for rapid response services in a trauma outpatient clinic

If your health has been damaged by certain events, you can be treated in a trauma outpatient clinic. The damage to your health may be the result of an act of violence. You can find out more here.

Trauma outpatient clinics offer victims of physical, psychological and sexual violence in particular quick and early counseling as well as psychological help to help them cope with the consequences of the crime.

As a victim, as well as relatives, survivors and loved ones, you are entitled to a total of up to 15 sessions in the trauma outpatient clinic, provided the requirements are met. The maximum entitlement for children and adolescents is 18 sessions.

You can also take advantage of the first sessions without a decision by the authorities, but you must submit the short application after the second session at the latest.

Please note that your social compensation provider will decide whether and to what extent you receive support.

The Hessian Offices for Care and Social Affairs (HÄVS) in Darmstadt, Frankfurt am Main, Fulda, Gießen, Kassel and Wiesbaden are responsible for this in the state of Hesse.

You can find the HAVS responsible for your place of residence under the following link:

If necessary, you must provide evidence:

Details of the harmful event or the damage to health are sufficient

• You have suffered a health impairment in Germany or, under certain conditions, abroad (§ 15 SGB XIV) due to a damaging event.
• The health impairment has resulted in physical, psychological, mental or sensory impairments.
• If you are a relative, surviving dependant or close relative of an injured person and you yourself are mentally impaired, you have the same entitlements.
• Services can only be provided in trauma outpatient clinics with which the relevant administrative authorities have concluded a contract (the addresses can be obtained from the relevant authority).

You can start treatment in the trauma outpatient clinic and complete the short application form there with support.

You can also submit the application online, or you can contact the care authority for advice.

The first sessions can be taken up directly. The short application must be submitted after the second session at the latest.

There is no deadline.

The prerequisite for processing is that all mandatory information has been provided. The processing time varies depending on the competent authority and the individual case. It is not possible to give an exact time frame and it depends on the complexity of the individual case.

If you submit the application for social compensation for treatment in a trauma outpatient clinic as rapid assistance, the processing time is within two weeks according to the statutory deadline.

The application is free of charge