Identity card notification due to loss

    If you lose your identity card, you must report it.

    Description

    As a German citizen, you are required to have an identity card from the age of 16. You must immediately report the loss of your identity card to an identity card authority or a citizens' office or the police. If you do not do this, you are acting illegally. When registering with the identity card authority or the citizens' office, you can apply for a new identity card at the same time. If you have a valid passport, you do not need to apply for a new identity card.

    If you report the loss, the online ID function will also be blocked. This ensures that any attempt at abuse is detected immediately. After blocking, it is neither possible to use the online ID function of your identity card nor to have its data read out of your smartphone (Smart eID).
    You can only arrange for the signature function to be blocked by the provider of your signing certificate.

    Online services

    There is currently no online service available for this location.

    Competent office

    Responsibility lies with the local identity card authority (Lord Mayor) or .dem Citizens' Office or the police.

    Contact person

    Stadt Eltville am Rhein - Einwohnermeldeamt

    Address

    address

    (Rathaus)

    Gutenbergstraße 13

    65343 Eltville am Rhein

    Save contact

    Elevator available

    Wheelchair access

    Opening hours

    Bitte vereinbaren Sie einen Termin. Erst nach Terminvereinbarung ist ein Besuch zu folgenden Zeiten möglich:

    Montag bis Freitag von 8:00 bis 12:00 Uhr
    Montag und Donnerstag von 15:00 bis 18:00 Uhr

    Bitte nutzen Sie unsere Online-Terminvergabe unter Loading (qmatic.cloud) .

    Folgende Leistungen sind ohne vorherige Terminvereinbarung möglich: Abholung von Ausweisen und Pässen, Meldebescheinigungen, Führungszeugnisse und Abholung von Restmüllsäcken

    Contact

    telephone: 06123 697-800

    fax: 06123 697-890

    e-mail: buergerservice@eltville.de

    Contact person

    Internet

    Version

    Technisch geändert on 19.09.2025

    Language version

    de

    Sprache: de

    Required documents

    You do not have to submit any documents.

    Prerequisites

    • Your identity card has been lost

    Procedure

    Report the loss to a citizens' office or the police.

    Deadlines

    You must report the loss immediately.

    Processing time

    Your report will be recorded without delay.

    Costs

    There are no costs for you as a result of the report.

    Area of validity

    Hesse

    Official approval

    Officially approved by Hessian Ministry of the Interior and Sport on 22.07.2022

    Version

    Technisch erstellt on 08.12.2021

    Technisch geändert on 08.07.2024

    Keywords

    verlorengegangen, neuer Personalausweis, elektronischer Personalausweis, neu, Perso, Anzeige, PA, melden, ePA, Anzeigen, Verlust, Meldung

    Language version

    Deutsch

    Sprache: de

    Technisch erstellt on 07.06.2017

    Technisch geändert on 14.05.2025

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Technisch erstellt on 07.07.2021

    Technisch geändert on 26.11.2019