Identity card report for theft

    If your ID card has been lost or stolen, you must report it.

    Description

    As a German citizen, you are obliged to have an identity card from the age of 16 if you do not have a valid passport. If your ID card has been lost or stolen, please report the loss immediately to an identity card authority (Lord Mayor) or a citizens' office or to the police for your own protection. You are obliged to do so in accordance with § 27 paragraph 1 number 3 of the Identity Card Act. If you do not report the loss, you are acting in accordance with § 32 No. 7 of the Identity Card Act.

    After registration, you can apply for a new identity card. If you have a valid passport, you do not need to apply for a new identity card.
    If you report the theft to the identity card authority or citizens' office or the police responsible for your place of residence, the blocking of the online ID card will also be carried out.
    You can also have the online ID blocked yourself by telephone. The telephone blocking hotline can be reached seven days a week around the clock on the toll-free number 116 116 from the German fixed or mobile network.
    The blocking ensures that any attempt at abuse is detected immediately. After blocking, it is no longer possible to use the online ID function of your identity card or to have it read out on site.
    You can only arrange for the signature function to be blocked by the provider of your signing certificate.

    Online services

    There is currently no online service available for this location.

    Competent office

    Identity card authority (Lord Mayor or Mayor) or Bürgeramt or police

    Contact person

    Stadt Eltville am Rhein - Einwohnermeldeamt

    Address

    address

    (Rathaus)

    Gutenbergstraße 13

    65343 Eltville am Rhein

    Save contact

    Elevator available

    Wheelchair access

    Opening hours

    Bitte vereinbaren Sie einen Termin. Erst nach Terminvereinbarung ist ein Besuch zu folgenden Zeiten möglich:

    Montag bis Freitag von 8:00 bis 12:00 Uhr
    Montag und Donnerstag von 15:00 bis 18:00 Uhr

    Bitte nutzen Sie unsere Online-Terminvergabe unter Loading (qmatic.cloud) .

    Folgende Leistungen sind ohne vorherige Terminvereinbarung möglich: Abholung von Ausweisen und Pässen, Meldebescheinigungen, Führungszeugnisse und Abholung von Restmüllsäcken

    Contact

    telephone: 06123 697-800

    fax: 06123 697-890

    e-mail: buergerservice@eltville.de

    Contact person

    Internet

    Version

    Technisch geändert on 19.09.2025

    Language version

    de

    Sprache: de

    Required documents

    You do not have to submit any documents.

    Prerequisites

    • Identity card was stolen.

    Procedure

    Report the theft to the Bürgeramt or the police.

    Deadlines

    You must report the theft immediately.

    Processing time

    Your report will be recorded immediately.

    Costs

    There are no fees.

    Area of validity

    Hesse

    Official approval

    Officially approved by Hessian Ministry of the Interior and Sport on 21.07.2022

    Version

    Technisch erstellt on 08.12.2021

    Technisch geändert on 08.07.2024

    Keywords

    neu, Diebstahl, Anzeigen, gestohlen, Anzeige, elektronischer Personalausweis, Perso, Meldung, ePA, PA, melden, neuer Personalausweis

    Language version

    Deutsch

    Sprache: de

    Technisch erstellt on 07.06.2017

    Technisch geändert on 14.05.2025

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Technisch erstellt on 07.07.2021

    Technisch geändert on 26.11.2019