Electronic proof of identity Change PIN

    Here you will find information on changing the PIN for your electronic proof of identity.
    Citizens can have their online ID card activated and set their new PIN free of charge at their local authority's citizen service.

    Description

    You can reset your PIN for using the electronic proof of identity at any time:

    • as often as you like at home or
    • if the PIN has been forgotten or blocked by entering it incorrectly three times, at the ID card office.

    The identity card authority or citizens' office will help you free of charge if

    • your online ID card is deactivated,
    • you can no longer find your PIN letter with transport PIN,
    • you have forgotten your PIN or
    • the PIN is blocked.

    Online services

    There is currently no online service available for this location.

    Competent office

    Identity card authority (mayor or mayoress) or citizens' office

    Contact person

    Stadt Dieburg - Einwohnerwesen, Passangelegenheiten, Statistik

    Address

    address

    Markt 4

    64807 Dieburg

    Save contact

    Elevator available

    Wheelchair access

    Opening hours

    Montag bis Donnerstag 08:00 - 12:00 Uhr
    Donnerstag 14:00 - 17:30 Uhr
    Freitag 08:00 - 11:30 Uhr

    Bitte vereinbaren Sie einen Termin.

    Terminen können Sie telefonisch, per E-Mail oder über unsere Online-Terminvergabe buchen.

    Hier kommen Sie zur Online-Terminvergabe des Einwohnermeldeamtes Dieburg

    Contact

    telephone: +49 6071 2002-119

    telephone: +49 6071 2002-120

    telephone: +49 6071 2002-319

    telephone: +49 6071 2002-419

    fax: +49 6071 2002-100

    e-mail: ewo@dieburg.de

    Internet

    Version

    Technisch geändert on 27.11.2025

    Language version

    de

    Sprache: de

    Required documents

    Identity card

    Prerequisites

    • German within the meaning of Article 116 (1) of the Basic Law (GG)
    • Registered in the municipality with main residence

    Costs

    There are no fees.

    Notes (specifics)

    Citizens can have their online ID card activated and set their new PIN free of charge at their local authority's citizen service center.

    Area of validity

    Hesse

    Official approval

    Officially approved by Hessian Ministry of the Interior, for Security and Homeland Security on 28.02.2024

    Version

    Technisch erstellt on 29.11.2021

    Technisch geändert on 08.07.2024

    Keywords

    ePA, Perso, PA, elektronischer Personalausweis, Online-Ausweisfunktion, nPA, neu, neuer Personalausweis, Ausweis-Chip, Perser

    Language version

    Deutsch

    Sprache: de

    Technisch erstellt on 07.06.2017

    Technisch geändert on 14.05.2025

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Technisch erstellt on 07.07.2021

    Technisch geändert on 26.11.2019