Applying for a new social security card

    You may apply for a new social security card if you have lost your card, damaged it, or if it is no longer readable.

    Description

    The social security card is a record containing your social security number in addition to your personal details.

    The social security number will be used by your employer to identify you in all social security declarations (e.g. registrations, deregistrations and annual social insurance reports). The social security number remains the same throughout a persons lifetime. The German pension insurance fund will keep your account under this number.

    If you lose or damage your card, you may apply for a new social security card

    • online,
    • at an information and advice centre of the German pension insurance fund, or
    • at the health insurance fund.

    If you start a new job, you must show your social security card to your employer. If you do not yet have a social security number, you may register without one. Registration by your employer will then launch the new assignment of a social security number. Your social security card will be sent to you automatically.

    You will also need a social security card when applying for a social security benefit, such as unemployment benefit.

    If you change your name, for example if you get married, you will automatically receive a new social security card.

    Note: Your social security card also displays your data as a machine-readable code (QR Code). 

    Online service

    Sozialversicherungsausweis online beantragen

    ID: B100019_103404585

    Use this service online

    Trust level

    The level of trust for this online service is not defined (Trust Level undefined).

    further information on the level of trust for online services

    Language

    Deutsch

    Sprache: de

    Competent office

    German pension insurance fund (Deutsche Rentenversicherung Bund)
    Ruhrstraße 2
    10709 Berlin

    Tel.: 030 8650 
    Fax: 030 86527240
    Email: drv@drv-bund.de

    Contact point

    German pension insurance fund (Deutsche Rentenversicherung Bund)

    Freephone helpline:
    Tel.: 0800 10004800

    Office hours:
    Monday to Thursday from 7.30 to 19.30
    Friday from 7.30 to 15.30

    Contact person

    Deutsche Rentenversicherung Bund (DRV Bund)

    Address

    address

    Ruhrstraße 2

    10709 Berlin

    Save contact

    Contact

    Internet

    Version

    Technisch geändert on 23.08.2023

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Auskunfts- und Beratungsstellenfinder der Deutschen Rentenversicherung

    Internet

    Version

    Technisch geändert on 06.10.2022

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Servicetelefon der Deutschen Rentenversicherung

    Opening hours

    Service hours Monday to Thursday: 7.30 a.m. to 7.30 p.m. Friday: 7.30 a.m. to 3.30 p.m.

    Contact

    telephone: +49 800 10004800

    Internet

    Version

    Technisch geändert on 09.06.2023

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    N/A

    Forms

    Forms: N/A
    Can I apply online? Yes
    Do I need to apply in writing? No
    Do I need to apply in person? No

    Prerequisites

    N/A

    Procedure

    If you lose or damage your card, you may apply for a new social security card online or at an information and advice centre of the German pension insurance fund or at the health insurance fund.

    You will receive your social security card by post at your home address.

    Deadlines

    N/A

    Processing time

    Once you have applied, your social security card will be sent to your home address within 14 days.

    Costs

    N/A

    Notes (specifics)

    N/A

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Labour and Social Affairs on 16.07.2019

    Version

    Technisch geändert on 01.12.2025

    Keywords

    taking up employment, statutory social security, Pension insurance, Employees, social security card, damaged social security card, insurance number, social insurance number, lost social security card, pension insurance card, Pension insurance, change of name, Social insurance, applying for a social security benefit, social insurance, identity document, employee, Name change

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English