Making a claim for travel and transport costs for medical treatment if you have an accident at work or an occupational disease

    Following a recognised accident at work or an occupational disease, you can claim reimbursement for related travel and transportation expenses.

    Description

    Costs which may be covered by your statutory accident insurance provider include, for example:

    • Costs of transportation by public transport
    • Costs of transportation by private car
    • Costs of transportation by other means of transport (e.g. taxi or ambulance)
    • Travel expenses (e.g. meals and accommodation costs)

    Simply submit your supporting documents to your accident insurance provider by uploading them online. No additional application is necessary.

    Online service

    Reise- und Fahrtkosten zur medizinischen Behandlung bei Arbeitsunfall oder Berufskrankheit online einreichen

    ID: B100019_105977700

    Description

    Über das Serviceportal der Unfallversicherung können Sie Meldungen und Anträge online einreichen.

    Use this service online

    Trust level

    You need an account with password to use this online service (trust level: low).

    further information on the level of trust for online services

    Identification

    • electronic identification using national eID means - identity card
    • electronic identification using national eID means – software certificate
    • no identification

    Language

    Deutsch

    Sprache: de

    Competent office

    Your competent social accident insurance institution (Berufsgenossenschaft) or accident insurance fund (Unfallkasse) can be found on the DGUVs website.

    Contact point

    Your accident insurance provider or the DGUVs helpline:

    One of the services offered by the statutory accident insurance providers is a single nationwide telephone number for general information: 0800 6050404
    The helpline is open from Monday to Friday between 8:00 and 18:00.

    The helpline is also accessible via sign language telephone. You can access the sign language telephone at the following address:
    sip:dguv@gebaerdentelefon.dguv.de

    Alternatively, if you are deaf or hard of hearing, you can also use the ISDN video phone. The telephone number is: 0800 6050415

    Contact person

    Deutsche Gesetzliche Unfallversicherung e.V. (DGUV)

    Address

    address

    Glinkastraße 40

    10117 Berlin

    Save contact

    Contact

    telephone: +49 800 6050404

    e-mail: info@dguv.de

    Internet

    Further information

    Gebärdentelefon: sip:dguv@gebaerdentelefon.dguv.de

    ISDN-Bildtelefon für gehörlose oder hörbehinderte Menschen: +49 800 60 50 415

    Version

    Technisch geändert on 17.02.2023

    Language version

    Deutsch

    Sprache: de

    Übersicht der Berufsgenossenschaften und Unfallkassen

    Internet

    Version

    Technisch geändert on 14.05.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    Proof of costs, invoices and receipts in PDF, JPG, TIF, PNG format

    Forms

    Forms: none.
    Can I apply online? You can upload your proof of costs using a web form.
    Do I need to apply in writing? No.
    Do I need to attend in person? No.

    Prerequisites

    • You have had a recognised accident at work or whilst commuting
    • You suffer from a recognised occupational disease
    • Widerspruch
    • Detaillierte Informationen, wie Sie Widerspruch einlegen, entnehmen Sie dem Bescheid Ihrer Berufsgenossenschaft oder Unfallkasse.

    Procedure

    Proof of costs must be submitted to your insurance provider online using a web form.

    • Answer the questions on the online form to complete it. Then upload the supporting documents in one of the permitted file formats and send off the completed web form. Make sure you have the name of your accident insurance provider and file number to hand before filling in the form.
    • Your documents will be automatically forwarded to your accident insurance provider. You will then receive notification from your insurer by post, and the expenses will be refunded to the bank account they have on record for you.

    Deadlines

    Es gibt keine Frist.

    Processing time

    1 to 2 weeks

    Costs

    None

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Labour and Social Affairs on 08.12.2022

    Version

    Technisch geändert on 09.09.2025

    Keywords

    Accident insurance fund

    Language version

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Deutsch

    Sprache: de