Apply for reimbursement of costs for remedies under statutory accident insurance

    In the event of an accident at work or a recognized occupational illness, you can submit receipts for the costs of remedies to be covered by statutory accident insurance.

    Description

    Your employer's liability insurance association or accident insurance fund will cover the costs of medical treatment following an accident at work, commuting accident or a recognized occupational disease.

    Remedies are all medically prescribed services that serve a healing purpose or ensure a healing outcome. These may only be provided by appropriately trained persons.

    This includes, for example

    • Massages,
    • physiotherapy,
    • other physical therapies,
    • speech and occupational therapy.

    Unlike with statutory health insurance, you do not have to pay a co-payment for this.

    Online service

    Online eine Mitteilung an Ihre Berufsgenossenschaft oder Unfallkasse senden (für Versicherte)

    ID: B100019_105922516

    Description

    Über das Serviceportal der Unfallversicherung können Sie Meldungen und Anträge online einreichen.

    Use this service online

    Trust level

    You need an account with password to use this online service (trust level: low).

    further information on the level of trust for online services

    Identification

    • electronic identification using national eID means - identity card
    • electronic identification using national eID means – software certificate
    • no identification

    Language

    Deutsch

    Sprache: de

    Contact person

    Deutsche Gesetzliche Unfallversicherung e.V. (DGUV)

    Address

    address

    Glinkastraße 40

    10117 Berlin

    Save contact

    Contact

    telephone: +49 800 6050404

    e-mail: info@dguv.de

    Internet

    Further information

    Gebärdentelefon: sip:dguv@gebaerdentelefon.dguv.de

    ISDN-Bildtelefon für gehörlose oder hörbehinderte Menschen: +49 800 60 50 415

    Version

    Technisch geändert on 17.02.2023

    Language version

    Deutsch

    Sprache: de

    Übersicht der Berufsgenossenschaften und Unfallkassen

    Internet

    Version

    Technisch geändert on 14.05.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    • Receipts for costs already paid (e.g. the co-payment for physiotherapy)

    Forms

    Forms available: No

    Written form required: No

    Informal application possible: Yes

    Personal appearance necessary: No

    Prerequisites

    • You have had a recognized accident at work or on the way to work.
    • You suffer from a recognized occupational disease.
    • Appeal
    • Detailed information on how to lodge an appeal can be found in the notification from your employer's liability insurance association or accident insurance fund.

    Procedure

    Always obtain a doctor's prescription before you make use of therapeutic products.

    If you have made a co-payment, you can submit the co-payment receipt online or by post.

    Online service:

    • Call up the online service.
    • You will be guided through the procedure on the accident insurance service portal.
    • You can log in.
      • If you would like to receive the reply from your Berufsgenossenschaft or accident insurance fund in the mailbox of your BundID account or My Company Account, you must have an account and authenticate yourself.
      • If you would like to receive the reply by post, you can continue without registering.
    • Select your responsible employers' liability insurance association or accident insurance fund or find them using the industry search.
    • Upload the required documents.
    • Complete the online form and send it off.
    • Your notification will be automatically forwarded to your employers' liability insurance association or accident insurance fund.
    • You will receive feedback via the desired channel.

    Online service of your employers' liability insurance association or accident insurance fund:

    • If you have access to the portal of your employers' liability insurance association or accident insurance fund, you can also submit the notification electronically there if necessary.

    Message by post:

    • Send an informal letter to your employers' liability insurance association or accident insurance fund.
    • Make sure you provide the required information and enclose the necessary documents.

    Deadlines

    There is no deadline.

    Processing time

    1 to 2 weeks

    Costs

    There are no costs.: Fee free of charge

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Labor and Social Affairs (BMAS) on 01.12.2022

    Version

    Technisch geändert on 01.12.2025

    Keywords

    Accident insurance fund

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English