Applying for an export refund for agricultural products from the European Union (EU)

    If you export goods to third countries, you can apply for an export refund under certain conditions.

    Description

    The European Union (EU) has set prices for many agricultural products that are higher than the world market level. Industrially manufactured foodstuffs are therefore usually more expensive in the EU than on the world market. The export refunds are a subsidy that are intended to balance out this price difference.

    In January 2016, at the 10th Ministerial Conference, the WTO decided to end the vast majority of subsidies worldwide. Prior to this decision, the EU generally reduced all export refunds for agricultural products to zero on 1 January 2014. At present, export refunds are still paid in emergency situations to support domestic agriculture/business in the event of unforeseen crises.

    If, in an emergency situation, an export refund is set higher than zero, this is done via fixing regulations. These regulations also govern in which of the following sectors a refund for the export of agricultural products can be paid:

    • cereal
    • rice
    • beef
    • milk and milk products
    • pork
    • eggs
    • poultry
    • non-Annex I goods (i.e. products that are manufactured using agricultural products, such as baked goods and confectionery).

    It is important here that the agricultural products and processing products are what are known as products subject to common organisation of the market.
    Using the CN code, please check your export goods before applying in the electronic customer tariff system (Elektronischer Zolltarif, EZT) EZT-Online to see whether an export refund will be granted for the specific goods you want to export. You can also contact your customs office for export or the main customs office Hamburg-Jonas for the current refund rate.

    Competent office

    Generalzolldirektion
    Referat DVI.A.4
    Am Propsthof 78 a
    53121 Bonn

    Postfach 1273
    53002 Bonn

    Tel. +49 (0)228303-0
    Fax +49 (0)228303-99000
    Email: poststelle.gzd@zoll.bund.de
    De-Mail: poststelle.gzd@zoll.de-mail.de

    Contact point

    Hauptzollamt Hamburg-Jonas
    Süderstraße 63
    20097 Hamburg

    For specialist matters:
    Customs service desk (Service Desk Zoll)
    Tel. +49 (0)8008007-5452 or +49 (0)35144834-555
    Fax +49 (0)22899680-187584
    Email: servicedesk@itzbund.de

    Office hours:
    Monday-Friday: 7.00 a.m. to 6.00 p.m.

    For technical matters:
    Service desk of the federal government IT centre (Service Desk ITZBund )

    Tel. +49 (0)8008007-5451 or +49 (0)6920971-545 +49 (0)22899680-187584
    Email: servicedesk@itzbund.de

    Office hours:
    Monday-Friday: 24 hours

    Contact person

    Service Desk ITZBund

    Contact

    Version

    Technisch geändert on 08.02.2023

    Language version

    Deutsch

    Sprache: de

    Generalzolldirektion (GZD), Service Desk Zoll (Anwenderfragen)

    Internet

    Version

    Technisch geändert on 12.11.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Generalzolldirektion (GZD), Referat DVI.A.4

    Address

    address

    Am Propsthof 78 a

    53121 Bonn

    Save contact

    PO box address

    Post office box 1273

    53111 Bonn

    Contact

    Version

    Technisch geändert on 02.09.2021

    Language version

    Deutsch

    Sprache: de

    Hauptzollamt Hamburg-Jonas

    Address

    address

    Süderstraße 63

    20097 Hamburg

    Save contact

    Contact

    Version

    Technisch geändert on 11.11.2020

    Language version

    Deutsch

    Sprache: de

    Required documents

    • Export declaration (electronically via ATLAS export -automated tariff and local customs processing system (Au-tomatisiertes Tarif- und Lokales Zollabwicklungssystem)
    • Export licence (application via the Federal Office for Agri-culture and Food (Bundesanstalt für Landwirtschaft und Ernährung, BLE)

    Forms

    • Forms: Master data collection at HZA Hamburg-Jonas (form 0923)
    • Can I do this online? No, but electronic processing is available via ATLAS
    • Do I need to do it in writing? Yes
    • Do I need to attend in person? No

    Prerequisites

    • Products and processing products must:
      • be products subject to common organisation of the market;
      • be of sound and fair marketable quality;
      • originate from the EU.
    • There must be an export licence with advance fixing of the refund (relevant authority: BLE).
    • Evidence that the goods were actually exported from EU territory and - in the specific cases of the export refund differentiated by destination country - imported into the re-spective destination country.

    Note: specific arrangements apply over and above this for some goods

    Procedure

    Before you can apply for an export refund, you must register your company data with the Hauptzollamt Hamburg-Jonas (Master data collection form 0923).

    You must submit any subsequent claim for an export refund electronically:

    • Please register your goods for export via the electronic system ATLAS export. For this, you either need the (paid-for) ATLAS software or the (free) programme IAA-PLUS. You must request an EORI number. The export declaration also serves as the claim for an export refund. All documents relevant to the export refund must be included with the export declaration (e.g. veterinary certificates, declarations of origin, manufacturer declarations).
    • You must present the export goods to the customs office in whose district the goods are to be loaded for export (export customs office). The goods remain under customs control until leaving EU customs territory.
    • You must export the goods for refund in unaltered condition within 60 days of the export declaration being accepted.
    • The Hauptzollamt Hamburg-Jonas checks your export declaration and all documents and pays the export refund once the procedure is completed. The office then requests any missing documents from you and sends you a written refund notice if the requirements for payment of the export refund are met.

    Note: if the electronic system is not available, you can also use a form if necessary. The forms are made available in ATLAS as part of a fallback procedure.

    Deadlines

    Export of goods after acceptance of export declaration: within 60 days

    Processing time

    If all evidence and documents are provided on time: approx. 1 month for checking and payment of the refund claim.

    Costs

    N/A

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Finance (Bundesministerium der Finanzen) on 05.12.2018

    Version

    Technisch geändert on 01.12.2025

    Keywords

    Refund goods, Export, Export subsidy, Export refund, European Union, Movement of goods, Goods export, European Union, Export subsidies, Export

    Language version

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Deutsch

    Sprache: de