As a provider of postal services, notify the Federal Network Agency of operational changes

    If your company is entered in the digital directory of postal service providers at the Federal Network Agency, you must report any operational changes.

    Description

    Since July 19, 2024, the Federal Network Agency has maintained a digital directory of postal service providers (Postal Service Provider Directory).

    As a provider of postal services, you are obliged to notify the Federal Network Agency immediately of any changes to information on natural or legal persons, the type or area of activity and contractual relationships. The Federal Network Agency can use this information to update the digital provider directory on an ongoing basis.

    Online service

    Report changes to your activity as a provider of postal services online and have them entered in the digital provider directory

    ID: B100019_126906107

    Description

    You must use the online service to report changes to the details of the natural or legal person, the type or area of activity and contractual relationships as a provider of postal services online.

    Use this service online

    Trust level

    You need an account with password to use this online service (trust level: low).

    further information on the level of trust for online services

    Identification

    • electronic identification using national eID means - identity card
    • electronic identification using national eID means – software certificate
    • electronic identification using national eID means – user name/password
    • electronic identification using notified eID means of other EU member states

    Language

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Deutsch

    Sprache: de

    Contact person

    Bundesnetzagentur für Elektrizität, Gas Telekommunikation, Post und Eisenbahnen - Referat 314

    Address

    address

    Tulpenfeld 4

    53113 Bonn

    Save contact

    Opening hours

    Servicezeiten - Hotline: Montag 08:00 - 11:00 Uhr Dienstag 13:00 - 15:00 Uhr Mittwoch 08:00 - 10:00 Uhr Donnerstag 13:00 - 15:00 Uhr

    Contact

    Internet

    Version

    Technisch geändert on 23.01.2026

    Language version

    Deutsch

    Sprache: de

    Required documents

    • You do not need to submit any documents for a change notification.

    Prerequisites

    • You provide postal services.
    • You are entered in the digital provider directory.

    No legal remedies are provided for.

    Procedure

    • If your details as a natural or legal person, type or area of activity or contractual relationships as a provider of postal services change, you must inform the Federal Network Agency immediately. The Federal Network Agency will then update the information in the digital provider directory.
    • You report the change online in the same way as the entry in the provider directory.

    Deadlines

    You must notify the Federal Network Agency immediately of any changes in the provision of postal services.

    Processing time

    The Federal Network Agency will immediately check the notification of changes to information on natural or legal persons, the type or area of activity and contractual relationships as a provider of postal services. They will then be taken into account accordingly in the digital provider directory.

    Costs

    There is a fee for reporting changes in the provider directory.

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry for Economic Affairs and Energy (BMWE) on 01.12.2025

    Version

    Technisch geändert on 23.01.2026

    Keywords

    Parcel shipment, Parcel transportation, Digital provider directory Post, Postal service

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English