Requesting the replacement issue of flight attendant certificates

    As a flight attendant, do you need a new flight attendant certificate instead? You can apply for this from the Federal Aviation Office (LBA) under certain conditions

    Description

    If you apply to the Luftfahrt-Bundesamt (LBA) for a replacement issue, you must give reasons for this.

    The following reasons are possible:

    • Loss
    • theft
    • Change of personal data: First name(s), surname, gender, nationality
    • other reasons, for example if the previous cabin crew attestation is no longer legible or has been torn and is therefore unusable.

    Online service

    Apply online for replacement flight attendant certificates

    ID: B100019_117302436

    Description

    The federal portal provides information on administrative services at federal, state and local level. You can use it to deal with the authorities directly online.

    Use this service online

    Payment methods

    • Transfer

    Trust level

    You need an account with password to use this online service (trust level: low).

    further information on the level of trust for online services

    Identification

    • electronic identification using national eID means - identity card

    Language

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Contact person

    Luftfahrt-Bundesamt (LBA)

    Address

    address

    Hermann-Blenk-Straße 26

    38108 Braunschweig

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    Contact

    Internet

    Version

    Technisch geändert on 06.08.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Luftfahrt-Bundesamt (LBA), Referat B 2

    Address

    address

    Hermann-Blenk-Straße 26

    38108 Braunschweig

    Save contact

    Opening hours

    Öffnungszeiten und Telefonzeiten: Montag 08:00 - 15:00 Uhr Dienstag 08:00 - 15:00 Uhr Mittwoch 08:00 - 15:00 Uhr Donnerstag 8:00 - 15:00 Uhr Freitag 8:00 - 14:00 Uhr

    Contact

    telephone: +49 531 2355-0

    fax: +49 531 2355-3298(für Erteilung Leitungspersonal)

    fax: +49 531 2355-3299(für Erteilung Leitungspersonal)

    fax: +49 531 2355-9099(für Flugbegleiterbescheinigungen)

    e-mail: RefB2@lba.de

    e-mail: Kabinensicherheit@lba.de

    Internet

    Version

    Technisch geändert on 12.12.2024

    Language version

    Deutsch

    Sprache: de

    Required documents

    If you are requesting a replacement cabin crew attestation due to loss, theft or other reasons:

    • Copy of the flight attendant certificate to be replaced
    • if you do not have a copy of the cabin crew attestation: Copy of the basic course certificate
    • if the date of issue of the cabin crew attestation is 60 months or more in the past: Proof of the last flight assignment in the past 60 months, for example roster, route assignment statement or flight hours overview

    If you are applying for a replacement cabin crew attestation due to a change in personal data:

    • Copy of the cabin crew attestation to be replaced
    • if the date of issue of the cabin crew attestation is 60 months or more in the past: Proof of the last flight assignment in the past 60 months, for example roster, route assignment statement or flight hours overview
    • Official document, e.g. birth certificate, marriage certificate, decision of the local court

    General:

    • Other documents relevant to the certificate
    • Identification document, e.g. identity card or passport

    Prerequisites

    • You hold a cabin crew attestation or have held one in the event of loss.
    • If your cabin crew attestation was issued more than 60 months ago, you must provide proof that you have flown within the last 60 months.

    One of the following conditions must be met for the Federal Aviation Office (LBA) to reissue your certificate:

    • The initial issuing organization no longer exists.
    • The initial issuing organization is no longer authorized to issue cabin crew attestations.
    • The cabin crew attestation to be replaced was issued by the LBA.
    • Objection
      Further information on how to lodge an objection can be found in the notification of your application.

    Procedure

    You can apply for a replacement cabin crew attestation online via the federal portal or by e-mail or post.

    If you wish to submit the application online:

    • Call up the online application on the federal portal. This will guide you step by step through the required information and necessary documents.
    • Upload the required documents as a file or make them available as a download link and submit the application online.
    • If anything is unclear or information is missing, the LBA will contact you.
    • The LBA will check whether the requirements have been met and will send you a prepayment invoice if necessary.
    • You pay the prepayment invoice.
    • The LBA will issue a replacement cabin crew attestation and send you the document by post.

    If you wish to submit the application by e-mail or post:

    • Go to the LBA website and download the application form for the replacement issue of a cabin crew attestation from there.
    • Complete the application.
    • Print out the application, sign it, scan it and send it to the LBA by e-mail together with the required documents. Alternatively, you can send the application by post.
    • If anything is unclear or information is missing, the LBA will contact you.
    • The LBA will check whether the requirements have been met and will send you a prepayment invoice if necessary.
    • You pay the prepayment invoice.
    • The LBA will issue a replacement cabin crew attestation and send you the document by post.

    Deadlines

    There is no deadline.

    Processing time

    1 to 4 weeks (The replacement will only be issued after payment of the prepayment invoice.)

    Costs

    You will receive a notification with a QR code that you can use to pay.: Fee 70,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)

    Notes (specifics)

    There are no indications or special features.

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry for Digital and Transport Affairs (BMDV) on 06.08.2024

    Version

    Technisch geändert on 01.12.2025

    Keywords

    Ersatzausstellung, CCA, Flugbegleitung, Flugbegleiterin, Flugbegleiter, Cabin Crew Attestation, Luftfahrt-Bundesamt, Flugbegleiterbescheinigung, Stewardess, LBA, Cabin Crew, Steward, Erneute Ausstellung, Ersatz

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English