Requesting the replacement issue of flight attendant certificates
As a flight attendant, do you need a new flight attendant certificate instead? You can apply for this from the Federal Aviation Office (LBA) under certain conditions
Description
If you apply to the Luftfahrt-Bundesamt (LBA) for a replacement issue, you must give reasons for this.
The following reasons are possible:
- Loss
- theft
- Change of personal data: First name(s), surname, gender, nationality
- other reasons, for example if the previous cabin crew attestation is no longer legible or has been torn and is therefore unusable.
Online service
Apply online for replacement flight attendant certificates
Description
Use this service online
Payment methods
- Transfer
Trust level
You need an account with password to use this online service (trust level: low).
further information on the level of trust for online services
Identification
- electronic identification using national eID means - identity card
Contact person
Luftfahrt-Bundesamt (LBA), Referat B 2
Address
address
Opening hours
Öffnungszeiten und Telefonzeiten: Montag 08:00 - 15:00 Uhr Dienstag 08:00 - 15:00 Uhr Mittwoch 08:00 - 15:00 Uhr Donnerstag 8:00 - 15:00 Uhr Freitag 8:00 - 14:00 Uhr
Contact
telephone: +49 531 2355-0
fax: +49 531 2355-3298(für Erteilung Leitungspersonal)
fax: +49 531 2355-3299(für Erteilung Leitungspersonal)
fax: +49 531 2355-9099(für Flugbegleiterbescheinigungen)
e-mail: RefB2@lba.de
e-mail: Kabinensicherheit@lba.de
Internet
Required documents
If you are requesting a replacement cabin crew attestation due to loss, theft or other reasons:
- Copy of the flight attendant certificate to be replaced
- if you do not have a copy of the cabin crew attestation: Copy of the basic course certificate
- if the date of issue of the cabin crew attestation is 60 months or more in the past: Proof of the last flight assignment in the past 60 months, for example roster, route assignment statement or flight hours overview
If you are applying for a replacement cabin crew attestation due to a change in personal data:
- Copy of the cabin crew attestation to be replaced
- if the date of issue of the cabin crew attestation is 60 months or more in the past: Proof of the last flight assignment in the past 60 months, for example roster, route assignment statement or flight hours overview
- Official document, e.g. birth certificate, marriage certificate, decision of the local court
General:
- Other documents relevant to the certificate
- Identification document, e.g. identity card or passport
Prerequisites
- You hold a cabin crew attestation or have held one in the event of loss.
- If your cabin crew attestation was issued more than 60 months ago, you must provide proof that you have flown within the last 60 months.
One of the following conditions must be met for the Federal Aviation Office (LBA) to reissue your certificate:
- The initial issuing organization no longer exists.
- The initial issuing organization is no longer authorized to issue cabin crew attestations.
- The cabin crew attestation to be replaced was issued by the LBA.
Basis for legal action
Legal remedy
- Objection
Further information on how to lodge an objection can be found in the notification of your application.
Procedure
You can apply for a replacement cabin crew attestation online via the federal portal or by e-mail or post.
If you wish to submit the application online:
- Call up the online application on the federal portal. This will guide you step by step through the required information and necessary documents.
- Upload the required documents as a file or make them available as a download link and submit the application online.
- If anything is unclear or information is missing, the LBA will contact you.
- The LBA will check whether the requirements have been met and will send you a prepayment invoice if necessary.
- You pay the prepayment invoice.
- The LBA will issue a replacement cabin crew attestation and send you the document by post.
If you wish to submit the application by e-mail or post:
- Go to the LBA website and download the application form for the replacement issue of a cabin crew attestation from there.
- Complete the application.
- Print out the application, sign it, scan it and send it to the LBA by e-mail together with the required documents. Alternatively, you can send the application by post.
- If anything is unclear or information is missing, the LBA will contact you.
- The LBA will check whether the requirements have been met and will send you a prepayment invoice if necessary.
- You pay the prepayment invoice.
- The LBA will issue a replacement cabin crew attestation and send you the document by post.
Deadlines
There is no deadline.
Processing time
1 to 4 weeks (The replacement will only be issued after payment of the prepayment invoice.)
Costs
You will receive a notification with a QR code that you can use to pay.: Fee 70,00 EUR (The amount is to be paid in advance) (Information on cost composition can be found here)
Notes (specifics)
There are no indications or special features.
Further Information
Area of validity
Germany-wide
Official approval
Officially approved by Federal Ministry for Digital and Transport Affairs (BMDV) on 06.08.2024
Keywords
Ersatzausstellung, CCA, Flugbegleitung, Flugbegleiterin, Flugbegleiter, Cabin Crew Attestation, Luftfahrt-Bundesamt, Flugbegleiterbescheinigung, Stewardess, LBA, Cabin Crew, Steward, Erneute Ausstellung, Ersatz