Report dangerous events in railroad operations

    Do you run, represent or manage a railroad company? Then you are obliged to inform the Federal Railway Authority (EBA) about dangerous incidents.

    Description

    Railroad undertakings (RUs) and railroad infrastructure companies (RIUs) must report hazardous incidents in rail traffic to the Federal Railway Authority (EBA), so-called incident reports.

    Accidents and incidents must be reported on a quarterly basis; particularly serious hazardous incidents must be reported immediately.

    Incidents and accidents must be reported.

    When you report an incident, you must describe the incident. Please state

    • the consequences
    • the causes identified,
    • the measures taken.

    Online service

    Report dangerous events in railroad operations online

    ID: B100019_120915700

    Description

    The federal portal provides information on administrative services at federal, state and local level. You can use it to deal with the authorities directly online.

    Use this service online

    Trust level

    You need an electronic ID card with a PIN to use the service (trust level: high).

    further information on the level of trust for online services

    Identification

    • electronic identification using national eID means – software certificate

    Language

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Deutsch

    Sprache: de

    Contact person

    Eisenbahn-Bundesamt - Referat 32

    Address

    address

    Heinemannstraße 6

    53175 Bonn

    Save contact

    Opening hours

    Monday: 09:00 - 15:00 Tuesday: 09:00 - 15:00 Wednesday: 09:00 - 15:00 Thursday: 09:00 - 15:00 Friday: 09:00 - 12:00 a.m.

    Contact

    Version

    Technisch geändert on 02.05.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    You do not have to submit any documents. However, if further reports and documents are required to process the incident report, the EBA will request these documents from you.

    Prerequisites

    You are

    • Railroad operations manager
    • Representative of railroad operations managers or
    • a safety manager in a railroad undertaking or a railroad infrastructure company.

    Note: You can also report an incident if you have been instructed to do so by the above-mentioned persons.

    No legal remedies are provided for.

    Procedure

    You can report dangerous incidents in rail traffic online or by e-mail.

    Submit incident reports online:

    • Go to the website of the federal portal verwaltung.bund.de and open the online application for incident reports in rail traffic.
    • The online form will guide you step by step through the required information.
      • Note: You need the federal user account or the ELSTER company account to submit the online application.
    • Submit the event report.
    • The EBA will check your notification.
    • If necessary, the EBA will request further information.
    • The EBA will only send you a decision if an administrative procedure is opened due to the reported incident.

    Submit an incident report by e-mail:

    • Download the relevant form from the EBA website and complete it.
    • Send the completed form by e-mail to the responsible office at the EBA.
    • The EBA will check your notification.
    • If necessary, the EBA will request further information.
    • The EBA will only send you a notification if an administrative procedure is opened due to the reported event.

    Note: The notification applies to quarterly notifications and immediate notifications.

    Deadlines

    You must report a particularly serious incident or accident to the EBA immediately.

    A quarterly report must be submitted by the end of each quarter.

    Processing time

    2 weeks

    Costs

    There are no costs.

    Notes (specifics)

    There are no indications or special features.

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry for Digital and Transport Affairs (BMDV) on 07.06.2023

    Version

    Technisch geändert on 01.12.2025

    Keywords

    Unfall, Eisenbahn-Bundesamt, Störungen, Unfälle, Eisenbahn, Eisenbahnverkehr, Ereignismeldung, IOH-Anlagen, Bahnverkehr, EIU, EBA, EVU, STE-Anlagen, Störung

    Language version

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Deutsch

    Sprache: de