Receive partial reimbursement of costs in statutory health insurance

    If you work in the area of statutory health insurance and a service regulation applies to you, you can agree a partial reimbursement of costs. You then initially pay for medical services yourself and are reimbursed for your expenses under certain conditions.

    Description

    Certain employees of statutory health insurance funds and their associations are subject to the principles of civil service law, even if they are employed under private law. If you are subject to so-called service regulations, you can opt for partial reimbursement of benefits from your health insurance fund. You can also opt for partial reimbursement of costs

    • civil servants who work for a company health insurance fund or a miners' health insurance fund
    • pension recipients for whom a service regulation applies - for example company pensioners.

    With partial reimbursement, you pay for services that would otherwise be billed via the electronic health card on account. You submit the invoice to your health insurance fund and then receive full or partial reimbursement of your expenses.

    Your health insurance company's statutes specify whether and to what extent you can choose partial reimbursement and for which services, as well as the exact procedure.

    As a rule, you will agree in advance with your health insurance company on the partial reimbursement of costs for a specific area of care.

    Online service

    Apply online for partial reimbursement of statutory health insurance costs

    ID: B100019_121482570

    Description

    You can apply for benefits on the portals of the statutory health insurance funds via the Kassen-Navigator of the GKV-Spitzenverband.

    Use this service online

    Trust level

    The level of trust for this online service is not defined (Trust Level undefined).

    further information on the level of trust for online services

    Identification

    • no identification

    Language

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Deutsch

    Sprache: de

    Contact person

    Liste der Krankenkassen auf der Seite des GKV-Spitzenverbands (Spitzenverband Bund der Krankenkassen)

    Internet

    Keywords

    gesetzliche Krankenkasse, zuständige Krankenkasse

    Version

    Technisch geändert on 29.05.2024

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    • Invoice for the medical service
    • Proof of payment

    In special cases, further documents may be required. Please contact your health insurance company for more information.

    Prerequisites

    You are employed by a statutory health insurance fund or one of the health insurance associations and a service contract has been concluded for you. You have opted for partial reimbursement of costs at your own request.

    Partial reimbursement is also possible for

    • Pension recipients for whom a service regulation applied, for example company pensioners
    • civil servants who are members of a company health insurance fund or a miners' health insurance scheme
    • Appeal against a negative decision by the health insurance company
    • Action before the social court

    Procedure

    Please contact your health insurance fund to find out the exact procedure for partial reimbursement of costs.
    You can apply for partial reimbursement of costs by post or - in the case of many statutory health insurance companies - in person at the office or online.

    • Submit the required documents and your bank details to the health insurance company.
    • If necessary, provide the health insurance company with the account details for the reimbursement.
    • The health insurance company will check your application and pay you the reimbursable amount if all requirements are met.

    Deadlines

    You do not have to observe any deadlines for the application. How long you are bound to the partial cost reimbursement for a care area is determined by your health insurance fund's statutes. The statutory period is 2 years.

    Processing time

    Processing normally takes around 1 to 4 working days.
    In order to process and decide quickly, your health insurance fund must have the necessary information and any required documents in a complete and meaningful form.
    The health insurance company decides on applications promptly, whereby the statutory processing period is adhered to in order to protect patients' rights.
    Please note that the processing time stated is an average value for all health insurance companies. It may vary in individual cases.
    The exact processing time also depends on the complexity of the individual case and may be longer. The same applies if documents or records are sent to you or your health insurance company by post.

    Costs

    You do not have to pay anything for the application for partial reimbursement.

    Notes (specifics)

    There are no indications or special features.

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Health (BMG) on 24.04.2025

    Version

    Technisch geändert on 01.12.2025

    Keywords

    Erstattungsanspruch, Betriebskrankenkasse, DO-Angestellte, Krankenkasse, Knappschaft, Privatbehandlung, Reichsversicherungsordnung, Dienstordnung

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English