international payments when selling goods and services online
There is free movement of goods in the EU internal market. You can find out here which regulations and requirements you need to take into account.
Description
Selling goods and services
Within the EU's internal market goods are allowed to circulate freely, provided they meet the right standards. Find out what EU requirements must be followed for the products you sell and when you have to report your goods movements.
Depending on what services you offer and for how long, you may be able to provide services in another EU country without setting up a company or branch there. Find out when this can be done, for which sector and type of sales.
E-commerce, distance and off-premises selling
There are specific rules you need to follow when selling to the final consumer that you don't meet face-to-face (as long as certain conditions are met). For example, information should be provided clearly and in writing and your customers can withdraw from the contract within 14 days - without any penalty and without having to give any reason.
Contact person
Further Information
The Your Europe Portal provides comprehensive information for citizens and businesses.
Furtner information
These Assistance Services support you in exercising your rights and fulfilling your duties in the European internal market.
- Information on Assistance Service European Consumer Centre Germany on the Federal Portal
- Your Europe Portal
- Information on the topic making and receiving payments on Your Europe Portal
- Information on the topic setting up an online shop on Your Europe Portal
- Information on the topic selling goods and services on Your Europe Portal
- Information on the Assistance Service Point of Single Contact on the Federal Portal
Area of validity
Germany-wide
Official approval
Officially approved by Your Europe Portal (European Commission)l on 23.06.2022
Keywords
Online Verkauf von Dienstleistungen, grenzüberschreitende Zahlungen, Online Verkauf von Waren