Apply for hardship waiver of BAföG repayment debt after rejection of a cooperation waiver

    If Cooperation Forgiveness has been denied, you may apply for hardship forgiveness of your loan under certain circumstances.

    Description

    Your decision for or against a BAföG education loan should not lead you to fears of debt. Thus, you can apply for a hardship waiver if the cooperation waiver was rejected.

    Hardship means only a minor violation of your obligations to pay and cooperate throughout the repayment period.

    Your request may

    • Result in a hardship waiver:
      • You will be forgiven the (remaining) debt of your BAföG loan.
    • lead to a rejection:
      • You must repay the remaining debt in the amount of your BAföG loan, including outstanding costs and interest.

    You can submit your application informally

    • by telephone,
    • in writing and
    • online

    at the Federal Office of Administration (BVA).

    Contact person

    Bundesverwaltungsamt (BVA)

    Address

    address

    Barbarastraße 1

    50735 Köln

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    Opening hours

    Monday: 10:00 to 12:00 Tuesday: 14:00 to 16:30 Wednesday: 10:00 to 12:00 Thursday: 14:00 to 16:30

    Contact

    Internet

    Keywords

    BVA

    Version

    Technisch geändert on 03.12.2024

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Bundesverwaltungsamt (BVA), BF, BAföG-Rückforderungen

    Address

    address

    Besucheranschrift

    Eupener Straße 125

    50933 Köln

    Save contact

    postal address

    Postanschrift

    Barbarastraße 1

    50735 Köln

    Opening hours

    Service hours Monday: 9:30 a.m. to 12:00 p.m. Tuesday: 9:30 a.m. to 12:00 p.m. Wednesday: 1:00 p.m. to 3:00 p.m. Thursday: 9:30 a.m. to 12:00 p.m. Friday: 9:30 a.m. to 12:00 p.m.

    Contact

    telephone: +49 221 758-45454(BAföG-Hotline)

    Internet

    Payment methods

    The following payment method is possible: SEPA direct debit

    Keywords

    BVA

    Version

    Technisch geändert on 06.09.2024

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    • none

    Forms

    • Forms: no
    • Online procedure possible: yes
    • Written form required: no
    • personal appearance: no

    Prerequisites

    You can submit an application if

    • You have been denied a cooperation waiver by the Federal Administrative Office (BVA).

    Requirements for the hardship waiver:

    • Within the repayment period
      • address investigation costs have been levied against you no more than 1 time;
        • this happens if you have not notified the change of your name or the changes of your residential address and the Federal Office of Administration (BVA) had to determine them
      • no final fine has ever been imposed on you;
        • Fines are levied if you have not reported changes in the relevant family and income circumstances during an exemption or deferral period
      • you have settled all payment obligations, including claims for costs and interest;
        • you have accrued interest on arrears for no more than a total of 150 days.

    Note
    Interest is charged whenever you are more than 45 days in arrears on a payment.

    Procedure

    You can send the request informally

    • by telephone
    • in writing and
    • online

    at the Federal Office of Administration (BVA).

    • If you submit your application by telephone:
      • Call one of the BVA phone numbers provided.
      • Make the request.
    • If you make your application in writing:
      • Send the informal, as well as signed application - stating your reference number - by mail to the BVA.
    • If you submit your application online:
      • Open the BAföG online portal of the BVA and register there.
      • After registration, you will receive a confirmation by e-mail. Follow the steps in the email to complete the registration.
      • Log in to the BAföG-Online portal.
      • Click on "Application Forms" and select the "Hardship Waiver" form by clicking on the "Submit Application" button.
      • Fill out the form and press the button "Send".
    • You will receive the decision on your application by mail from the BVA.
    • If your application is approved, you will be debt-free and will not have to repay the loan.
    • If your application is denied, you will have to repay the remaining loan debt, including any outstanding costs and interest, in one lump sum.

    Deadlines

    Application: within 1 month after rejection of the cooperation decree.

    Processing time

    • Application processing time: 3 months

    Costs

    • none

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Education and Research (BMBF) on 04.12.2020

    Version

    Technisch geändert on 01.12.2025

    Keywords

    BVA

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English