Request replacement for damaged or destroyed aids

    If your glasses, prosthesis or other aid is damaged in an accident at work, the Agricultural Employer's Liability Insurance Association will pay for it.

    Description

    The Agricultural Employer's Liability Insurance Association (LBG) insures you against accidents at work and on the way to work as well as occupational diseases. If a tool you use is damaged or lost in an accident at work, the agricultural employers' liability insurance association will compensate you for the damage.
    Aids include, for example:

    • prostheses
    • orthopedic footwear
    • support corsets
    • wheelchairs for the sick
    • walking sticks
    • eyeglasses
    • hearing aids.

    It doesn't matter what reason you need the assistive device.

    If your assistive device is damaged, you can request reimbursement for the cost of repairs.

    If the assistive device is destroyed or lost, the Agricultural Workers' Compensation Board will pay for a new assistive device. The new aid must match the previous aid in terms of equipment, function and price.

    The aim is for you to be able to use your aid again as if the work accident had not happened ("in rem restitution"). The agricultural employers' liability insurance association will compensate for the damage actually incurred.

    Compensation for luxury versions of aids that serve to ornament and adorn the person affected is not possible.

    Contact person

    Sozialversicherung für Landwirtschaft, Forsten und Gartenbau (SVLFG)

    Address

    address

    Weißensteinstraße 70-72

    34131 Kassel

    Save contact

    Opening hours

    Monday 08:00 - 16:00 Tuesday 08:00 - 16:00 Wednesday 08:00 - 16:00 Thursday 08:00 - 16:00 Friday 08:00 - 13:00 and by appointment

    Contact

    telephone: +49 561 785-0(Anrufzeiten: Montag 08:00 - 16:00 Uhr Dienstag 08:00 - 16:00 Uhr Mittwoch 08:00 - 16:00 Uhr Donnerstag 08:00 - 16:00 Uhr Freitag 08:00 - 13:00 Uhr und nach Vereinbarung)

    fax: +49 561 785219006

    e-mail: poststelle@svlfg.de

    Internet

    Keywords

    Forst, Gartenbau, Landwirtschaft, Sozialversicherung, SVLFG

    Version

    Technisch geändert on 09.07.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Geschäftsstellen und Beratungsstellen der Sozialversicherung für Landwirtschaft, Forsten und Gartenbau (SVLFG)

    Opening hours

    Call times Monday 8:00 - 16:00 Tuesday 8:00 - 16:00 Wednesday 8:00 a.m. - 4:00 p.m. Thursday 8:00 a.m. - 4:00 p.m. Friday 8:00 a.m. - 1:00 p.m.

    Contact

    telephone: +49 561 785-0(Anrufzeiten: Montag 8:00 - 16:00 Uhr Dienstag 8:00 - 16:00 Uhr Mittwoch 8:00 - 16:00 Uhr Donnerstag 8:00 - 16:00 Uhr Freitag 8:00 - 13:00 Uhr)

    e-mail: poststelle@svlfg.de

    Internet

    Version

    Technisch geändert on 09.07.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Bundesweit einheitliche Service-Rufnummer der Sozialversicherung für Landwirtschaft, Forsten und Gartenbau (SVLFG)

    Opening hours

    Call times Monday 08:00 - 16:00 Tuesday 08:00 - 16:00 Wednesday 08:00 - 16:00 Thursday 08:00 - 16:00 Friday 08:00 - 13:00 and by appointment

    Contact

    telephone: +49 561 785-0(Anrufzeiten: Montag 08:00 - 16:00 Uhr Dienstag 08:00 - 16:00 Uhr Mittwoch 08:00 - 16:00 Uhr Donnerstag 08:00 - 16:00 Uhr Freitag 08:00 - 13:00 Uhr und nach Vereinbarung)

    e-mail: poststelle@svlfg.de

    Version

    Technisch geändert on 09.07.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    • Request
    • Invoice for the damaged or lost aid
    • Cost estimate for the new device
    • Invoice for the new device or repair invoice
    • Notification of the occupational accident by the employer

    Forms

    Forms available: No
    Written form required: No
    Informal application possible: Yes
    Personal appearance required: No


    Online services available: No

    Prerequisites

    The Agricultural Workers' Compensation Board will pay for your damaged or lost assistive device under the following conditions:

    • There has been an accident at work:
      • an externally acting on the person,
      • damaging,
      • temporary event
      • during an activity insured under the agricultural accident insurance scheme
    • Your tool was damaged or lost in the work accident.
      • You do not necessarily have to have used assistive devices. For example, reading glasses carried in a breast pocket may be damaged in the accident.
      • However, the assistive device must have been worn on the body as intended.
    • There must be proof of the accident
      • For example, accident notification by the employer
    • Appeal

    For detailed information on how to lodge an appeal, please refer to the decision issued by the Agricultural Employers' Liability Insurance Association.

    • Action before the Social Court

    Procedure

    The Agricultural Workers' Compensation Board will cover the cost of repairing or replacing your assistive device upon application.

    Submit the application informally by mail or upload the documents online via the SVLFG portal.

    Application by mail:

    • Send the required documents to the Social Insurance for Agriculture, Forestry and Horticulture, stating your insurance number.

    Upload application:

    • If necessary, register on the service portal of the Social Insurance for Agriculture, Forestry and Horticulture. When you register, you will receive your personal access data by mail.
    • Log in to the service portal.
    • Upload and submit the required documents using the mailbox function.

    Once the investigation is complete, you will receive feedback on the assumption or reimbursement of costs by the Agricultural Employer's Liability Insurance Association.

    Processing time

    2 to 4 weeks

    Costs

    There are no costs involved.

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Labor and Social Affairs (BMAS) on 16.02.2022

    Version

    Technisch geändert on 01.12.2025

    Keywords

    Verlust eines Hilfsmittels, Prothese, Gehstock, Kostenübernahme für beschädigtes Hilfsmittel, landwirtschaftliche Berufsgenossenschaft, Kostenübernahme verlorenes Hilfsmittel, Ersatz beschädigter Hilfsmittel beantragen, Brille, Hörgerät, Ersatz zerstörter Hilfsmittel beantragen, Beschädigung eines Hilfsmittels, Kostenübernahme arbeitsbedingt beschädigte Brille

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English