Contact the employer service

    The Employer Service of the Federal Employment Agency provides information, advice and support on all aspects of human resources.

    Description

    Is your company looking for new personnel or would you like information or advice on personnel issues? The Employer Service of the Federal Employment Agency offers you a wide range of professional services and supports you in the search for employees and in personnel planning in your company.

    You can contact the Employer Service in the following ways:

    • in person at the relevant office of the Federal Employment Agency,
    • by mail,
    • telephone hotline,
    • contact form on the website or
    • by e-mail.

    The Employer Service offers the following services:

    • Market expertise: the Employer Service observes and analyzes market changes on the national and regional applicant and labor market for you.
    • Individual consulting: Together with you, your contact person will put together a range of services tailored to your needs and advise you on questions relating to human resources.
    • Customized placement: You will be placed with suitable trainees or workers - according to your requirements.
    • Financial support: You can receive financial support for hiring or qualification, for example.
    • eService: You can use the eServices, for example for information or personnel recruitment - independent of place and time.

    Online service

    eServices-Portal der Bundesagentur für Arbeit: Kontakt zum Arbeitgeber-Service aufnehmen

    ID: B100019_111359832

    Description

    Keine Anfahrt, keine Wartezeit: Mit den digitalen Services der Bundesagentur für Arbeit sparen Sie Zeit und können Ihren digitalen Besuch dann erledigen, wenn es Ihnen am besten passt. Oder kurz gesagt: Mehr Flexibilität und Komfort für Sie.

    Use this service online

    Trust level

    You need an account with password to use this online service (trust level: low).

    further information on the level of trust for online services

    Identification

    • electronic identification using national eID means – user name/password

    Language

    Deutsch

    Sprache: de

    Contact person

    Bundesagentur für Arbeit (BA), Arbeitgeber-Hotline

    Opening hours

    Monday 08:00 - 18:00 Tuesday 08:00 - 18:00 Wednesday 08:00 - 18:00 Thursday 08:00 - 18:00 Friday 08:00 - 18:00

    Contact

    telephone: +49 800 4555520(Service-Hotline der Bundesagentur für Arbeit; gebührenfrei)

    Version

    Technisch geändert on 17.10.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Bundesagentur für Arbeit (BA), Dienststellenfinder

    Internet

    Version

    Technisch geändert on 10.11.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    None

    Forms

    Forms available: No
    Written form required: No
    Informal application possible: No
    Personal appearance required: No
    Online services available: Yes

    Prerequisites

    None

    None

    Procedure

    • You can reach the Employer Service of the Federal Employment Agency via
      • personal appearance at the local office of the Federal Employment Agency,
      • cover letter by mail,
      • telephone hotline,
      • contact form on the website of the Federal Employment Agency, or
      • by e-mail.
    • You will receive a response to your request within 48 hours.
    • From the first time you contact us, a personal contact person will be available to address your concerns.
    • Together with you, this placement and counseling specialist will find suitable services for you, agree on the next steps with you, and advise you on any questions you may have about personnel.

    Deadlines

    There is no deadline.

    Processing time

    0 to 48 hours (You will receive a response to your request within 48 hours.)

    Costs

    There are no costs involved.: Fee free of charge

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Labor and Social Affairs (BMAS) on 17.08.2022

    Version

    Technisch geändert on 09.09.2025

    Keywords

    Job exchange, Employees, Employee qualification, Apprentice

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English