Get IT service provider approved for EMCS message exchange

    If you transport excisable goods under duty suspension and have to use EMCS, you can commission an IT service provider to carry out the message exchange via this program for you. For this, you need an authorisation from the General Directorate of Customs.

    Description

    If you, as an economic operator, want to transport certain untaxed products, for example alcohol and alcoholic goods, tobacco products or energy products, you need a special permit and registration to participate in the computerised Excise Movement and Control System (EMCS). You record the various transport steps in the system and exchange messages with customs.
    IT service providers can carry out the message exchange for you in the IT procedure EMCS. The IT service providers then provide the software required for the message exchange.
    To commission an IT service provider, you need approval from the General Directorate of Customs. You must submit an application for this.
    The IT service provider must be approved by the Directorate General of Customs. Please note that the IT service provider cannot act as your legal representative vis-à-vis the customs administration.


    Contact person

    Generalzolldirektion (GZD), Service Desk Zoll (Anwenderfragen)

    Internet

    Version

    Technisch geändert on 12.11.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Generalzolldirektion (GZD), Direktion II Stammdatenmanagement

    Address

    PO box address

    Post office box 100761

    01077 Dresden

    Contact

    Version

    Technisch geändert on 30.08.2021

    Language version

    Deutsch

    Sprache: de

    Generalzolldirektion (GZD), Zentrale Auskunft Zoll

    Internet

    Version

    Technisch geändert on 12.11.2025

    Language version

    Deutsch

    Sprache: de

    Required documents

    You do not need to submit any additional documentation.

    Forms

    • Forms: yes
    • Online procedure possible: no
    • Written form required: yes
    • Personal appearance required: no

    Prerequisites

    • You are a trader and use EMCS for the exchange of messages on your movements under duty suspension.
    • You want to commission an IT service provider to carry out the EMCS message exchange for you.

    As this is not an administrative act, it is not possible to lodge an appeal.

    Procedure

    For the approval of IT service providers in EMCS, you must submit a written application:

    • Go to the Customs Administration website and download the following application:
      • Application to Use an IT Service Provider in EMCS Message Exchange (Form 033094).
    • Complete Form 033094, sign it, and send it to Master Data Management at the Directorate General of Customs.
    • You will receive a written authorization.

    Deadlines

    You do not have to meet any deadlines.

    Processing time

    Processing usually takes between 1 and 2 weeks.

    Costs

    There are no costs for you.

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Finance on 21.06.2021

    Version

    Technisch geändert on 01.12.2025

    Keywords

    Export, EMCS

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English