Services and information on the topic: Consumer protection
As a consumer, you want to take part in business transactions without endangering your health or your economic interests. Consumer protection shields you from dangers that you would not be able to detect yourself, such as food safety and product safety issues.
- Auskunft auf schriftliche bzw. mündliche Anfragen der Öffentlichkeit an das Luftfahrt-Bundesamt ErteilungOnline service availableContact person available
- Reporting violations of the rights of disabled persons and persons with reduced mobility when traveling by airOnline service availableContact person available
- Applying for exemptions in accordance with the German Food and Feed CodeOnline service availableContact person available
- Complain to the Federal Network Agency about postal and parcel service providersOnline service availableContact person available
- File a complaint for violation of the provisions of the Geoblocking RegulationOnline service availableContact person available
- Food monitoring; carrying out company and product inspectionsOnline service availableContact person available
- Food safety; warning and information to the publicContact person available
- Lodging a complaint against financial service providersOnline service availableContact person available
- Meldung von nicht-konformen elektromagnetischen Geräten EntgegennahmeOnline service availableContact person available
- Meldung von nicht-konformen Funkanlagen EntgegennahmeOnline service availableContact person available
- Report undesirable effects and damage to health with cosmeticsOnline service availableContact person available
- Request arbitration in the event of a dispute with a postal service providerOnline service availableContact person available
- Request arbitration in the event of a dispute with a telecommunications providerOnline service availableContact person available
- Submitting complaints and inquiries in the area of telecommunicationsContact person available
- Technical consumer protection; implementation of product safety measuresOnline service availableContact person available
- Verbraucherbeschwerden über Annullierung, Verspätung, Nichtbeförderung, Herab-/Höherstufung EntgegennahmeOnline service availableContact person available
- Data protection; assertion of data subject rights with a Bavarian authorityOnline service availableContact person available
- Have errors in your stored personal data corrected in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Have personal data deleted in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Object to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Requesting information about stored personal data from federal authorities in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Restrict the processing of your personal data in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Withdraw consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Buying goods, digital content or services (including financial services) from another Member State, online or in personContact person available
- Connection to household utilitiesContact person available
- Consumer rights and guarantees related to buying goods and services, including procedures for consumer dispute resolution and compensationContact person available
- Data protection and online privacyContact person available
- Holding a bank account in another Member StateContact person available
- Payments, transfers and chequesContact person available
- Renting a motor vehicleContact person available
- Safety and security of consumer productsContact person available
- Lost property in the municipal area; lost property and lost property reports
- Lost property in the municipal area; lost property and lost property reports
- Whistleblower reporting; transmission of a tip-off in the event of violations of the Money Laundering Act by gambling operators and intermediariesOnline service availableContact person available
- Whistleblower reporting; transmission of a tip-off in the event of violations of the Money Laundering Act in casinosOnline service availableContact person available
- Whistleblower reporting; transmission of a whistleblowing alert in the event of breaches in the non-financial sectorOnline service availableContact person available
- Whistleblowermeldung; Übermittlung eines Hinweises bei Verstößen von NotarenContact person available
- Phishing mail; messageOnline service availableContact person available
- Report number misuseContact person available
- Report radio interferenceOnline service availableContact person available
- Report unauthorised telephone advertisingOnline service availableContact person available
- Spam mail; filing a complaintContact person available
- Spam mail; filing a complaintContact person available
- Spam mail; filing a complaintContact person available