Services and information on the topic: Consumer protection
As a consumer, you want to take part in business transactions without endangering your health or your economic interests. Consumer protection shields you from dangers that you would not be able to detect yourself, such as food safety and product safety issues.
- Auskunft auf schriftliche bzw. mündliche Anfragen der Öffentlichkeit an das Luftfahrt-Bundesamt ErteilungOnline service availableContact person available
- Reporting violations of the rights of disabled persons and persons with reduced mobility when traveling by airOnline service availableContact person available
- Änderung der Futtermittelunternehmen-Registrierung beantragenContact person available
- Applying for exemptions in accordance with the German Food and Feed CodeOnline service availableContact person available
- Complain to the Federal Network Agency about postal and parcel service providersOnline service availableContact person available
- Consumer Information ActContact person available
- File a complaint for violation of the provisions of the Geoblocking RegulationOnline service availableContact person available
- Food (market surveillance)Contact person available
- Lodging a complaint against financial service providersOnline service availableContact person available
- Meldung von nicht-konformen elektromagnetischen Geräten EntgegennahmeOnline service availableContact person available
- Meldung von nicht-konformen Funkanlagen EntgegennahmeOnline service availableContact person available
- Poultry production monitoringContact person available
- Report undesirable effects and damage to health with cosmeticsOnline service availableContact person available
- Request arbitration in the event of a dispute with a postal service providerOnline service availableContact person available
- Request arbitration in the event of a dispute with a telecommunications providerOnline service availableContact person available
- Submitting complaints and inquiries in the area of telecommunicationsContact person available
- Test results on levels of undesirable substances in or on foodstuffs: transmission
- Verbraucherbeschwerden über Annullierung, Verspätung, Nichtbeförderung, Herab-/Höherstufung EntgegennahmeOnline service availableContact person available
- Have errors in your stored personal data corrected in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Have personal data deletedOnline service availableContact person available
- Have personal data deleted in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Object to the processing of your personal dataOnline service availableContact person available
- Object to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Request information about the processing of personal dataOnline service availableContact person available
- Request rectification of inaccurate and completion of incomplete personal dataOnline service availableContact person available
- Requesting information about stored personal data from federal authorities in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Restrict the processing of your personal dataOnline service availableContact person available
- Restrict the processing of your personal data in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Withdraw consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR)Online service availableContact person available
- Withdraw your consent to the processing of your personal dataOnline service availableContact person available
- Buying goods, digital content or services (including financial services) from another Member State, online or in personContact person available
- Connection to household utilitiesContact person available
- Consumer rights and guarantees related to buying goods and services, including procedures for consumer dispute resolution and compensationContact person available
- Data protection and online privacyContact person available
- Holding a bank account in another Member StateContact person available
- Payments, transfers and chequesContact person available
- Renting a motor vehicleContact person available
- Safety and security of consumer productsContact person available
- Anzeige zu Unregelmäßigkeiten bei einem erlaubten Glücksspielanbieter durch den Spielenden stellen
- Betrugsdelikt anzeigenOnline service availableContact person available
- Communicate information on violations in the context of money laundering supervision (whistleblower system)Online service availableContact person available
- Den Verdacht auf Geldwäsche bei einem Glücksspiel anzeigenContact person available
- Eine Beschwerde zu einem technischen Aufsichtssystem anzeigen
- Eine Beschwerde zu erlaubter oder illegaler Werbung anzeigenContact person available
- Lost property
- Unerlaubtes Glücksspiel anzeigenContact person available