Barrierefreie Kontaktstellen der Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Opening hours
Monday 08.00 a.m. - 6.00 p.m. Tuesday 08.00 a.m. - 6.00 p.m. Wednesday 08.00 a.m. - 6.00 p.m. Thursday 08.00 a.m. - 6.00 p.m. Friday 08.00 a.m. - 6.00 p.m.
Contact
fax: +49 228 41087774
e-mail: verbraucherbeschwerden@bafin.de
Internet
Responsible for
Germany
- Apply for a certificate for the distribution of certain funds
- Einrichtung eines Basiskontos bei einem Kreditinstitut beantragen
- Report newly appointed legal or statutory representatives and general partners in the course of a significant investment in an institution.
- Show distribution of domestic public AIFs in Germany
- Show distribution of European alternative investment funds or special funds of a domestic capital management company to semi-professional or professional investors in Germany
- Submit complaints about basic accounts, account switching assistance and fee transparency
- Submitting a complaint against companies in the financial services sector