BaFin-Verbrauchertelefon
Opening hours
Monday: 08.00 a.m. - 6.00 p.m. Tuesday: 08.00 a.m. - 18.00 p.m. Wednesday: 08.00 a.m. - 6.00 p.m. Thursday: 08.00 a.m. - 6.00 p.m. Friday: 08.00 a.m. - 6.00 p.m.
Contact
telephone: 0800 2 100500(aus Deutschland)
fax: +49 228 4108-1550
telephone: +49 228 29970299(aus dem Ausland)
Responsible for
Germany
- Apply for a certificate for the distribution of certain funds
- Einrichtung eines Basiskontos bei einem Kreditinstitut beantragen
- Lodging a complaint against financial service providers
- Report newly appointed legal or statutory representatives and general partners in the course of a significant investment in an institution.
- Show distribution of domestic public AIFs in Germany
- Show distribution of European alternative investment funds or special funds of a domestic capital management company to semi-professional or professional investors in Germany
- Submit complaints about basic accounts, account switching assistance and fee transparency
- Submitting a complaint against companies in the financial services sector