Electronic proof of identity Change PIN

    Here you will find information on changing the PIN for your electronic proof of identity.
    Citizens can have their online ID card activated and set their new PIN free of charge at their local authority's citizen service.

    Description

    You can reset your PIN for using the electronic proof of identity at any time:

    • as often as you like at home or
    • if the PIN has been forgotten or blocked by entering it incorrectly three times, at the ID card office.

    The identity card authority or citizens' office will help you free of charge if

    • your online ID card is deactivated,
    • you can no longer find your PIN letter with transport PIN,
    • you have forgotten your PIN or
    • the PIN is blocked.

    Online services

    Competent office

    Identity card authority (mayor or mayoress) or citizens' office

    Contact person

    Please enter a location or postcode in the City / Location input field to see the responsible contact person

    Prerequisites

    • German within the meaning of Article 116 (1) of the Basic Law (GG)
    • Registered in the municipality with main residence

    Notes (specifics)

    Citizens can have their online ID card activated and set their new PIN free of charge at their local authority's citizen service center.

    Area of validity

    Hesse

    Official approval

    Officially approved by Hessian Ministry of the Interior, for Security and Homeland Security on 28.02.2024

    Version

    Technisch erstellt on 29.11.2021
    Technisch geändert on 08.07.2024

    Keywords

    PA, nPA, ePA, new, Persian, Online ID function, ID chip, Perso, new identity card, electronic identity card

    Language version

    Deutsch

    Sprache: de
    Technisch erstellt on 07.06.2017
    Technisch geändert on 14.05.2025

    Englisch

    Sprache: en
    Sprachbezeichnung nativ: English
    Technisch erstellt on 22.10.2025
    Technisch geändert on 26.11.2019