Apply for permission to act as a tax representative of a mail order company for alcohol products

    Mail order companies from another EU country can deliver taxed alcohol products to Germany. If you wish to act as a tax representative for this person or company, you will need a permit.

    Description

    You can work in Germany as a tax representative of a mail order company that is not based in Germany.

    A mail order company is anyone who supplies taxed alcohol products from the EU member state in which this person is based to private individuals in another EU member state.

    Mail order companies based in another EU Member State who wish to supply alcohol products to Germany can appoint a person resident in the tax territory as a tax representative before the first delivery takes place.

    As the tax representative of the mail order company, you must apply in writing for a permit from the main customs office responsible for you locally. In doing so, you must provide a security for the alcohol tax expected to be incurred.

    Online service

    Applying for a permit as a tax representative of a mail order company online on the customs portal

    ID: B100019_115336858

    Description

    Within the "Taxes on luxury foodstuffs - permits" service, applications can be made for excise duty permits on alcohol, alcopops, beer, coffee, sparkling wine, tobacco, wine and intermediate products.

    Use this service online

    Trust level

    You need an Elster certificate with password to use this online service (trust level: substantial).

    further information on the level of trust for online services

    Identification

    • electronic identification using national eID means - identity card
    • electronic identification using national eID means – software certificate

    Language

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Contact person

    Örtlich zuständiges Hauptzollamt

    Internet

    Forms

    Antrag auf Erteilung einer Erlaubnis als Steuervertreter eines Versandhändlers oder Anzeige zur Änderung einer Erlaubnis

    Version

    Technisch geändert on 04.11.2024

    Language version

    Deutsch

    Sprache: de

    Required documents

    • Main application "Application for a permit as a tax representative of a mail order company or notification of a change to a permit"
    • "Annex to the application for a permit as a tax representative of a mail-order company list of goods" (integrated into the main application)
    • for unregistered companies, a current copy of the business registration
    • for civil law companies, a current copy of the articles of association
    • Detailed information on the documents required in each case can be found in the forms. In individual cases, your main customs office may request further documents or waive certain requirements.

    Prerequisites

    • You are fiscally reliable.
    • Insofar as you are obliged to do so, you
      • keep proper accounts and
      • prepare annual financial statements in good time.
    • You must provide security for the alcohol tax that is likely to be incurred.
    • You can find detailed information on the respective requirements for a permit on the website of the customs administration.
    • Objection
    • Detailed information on how to lodge an objection can be found in your notification of the permit applied for.
    • Appeal to the tax court

    Procedure

    You can apply for a permit as a tax representative of a mail order company online or in writing.

    If you want to apply for the permit online:

    • Go to the "Customs Portal" page. To use the service, you need to register once at www.zoll-portal.de.
      • A login is required to access the service in the customs portal. You can use:
        • ELSTER
        • identity card
        • BundID
    • For companies: one-off registration of a business customer account or user account for assignment to an existing business customer account at www.zoll-portal.de.
    • Login with "ELSTER"
    • "ELSTER" is available to companies on the customs portal; this requires a user account at www.elster.de; companies must have created this on the basis of their tax number.
    • You can select "ELSTER" when you register, but you can also add it later in the customs portal.
    • After successful registration, log in and select the service "Taxes on luxury foodstuffs - permits".
    • Select form 2753 "Application for a permit as a tax representative of a mail order company or notification of a change to a permit".
    • Complete the form online and send it off.
    • The main customs office will check your application. You can call up the decision digitally in the customs portal.

    If you want to apply for the permit in writing:

    • Download the required forms from the customs administration website.
    • Complete the forms in full, compile all the required documents and send them by post to your main customs office.
    • The main customs office will check your application.
    • You will receive a notice of approval or rejection.

    Deadlines

    You must apply for a permit in good time before you start working as a tax representative for a mail order company.

    The mail order company must appoint you as a tax representative before the first delivery.

    Processing time

    The processing time depends on the specific circumstances of each individual case. It is not possible to give a standard processing time.

    Costs

    There are no costs for issuing the permit. The main customs office determines the security deposit for the alcohol tax expected to be due on an individual basis.

    Notes (specifics)

    There are no indications or special features.

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by General Customs Directorate (GZD) on 26.07.2024

    Version

    Technisch geändert on 08.09.2025

    Keywords

    Alcohol

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English