Apply for a licence for the operation of detention centres

    If you want to operate a bonded warehouse, you need a permit from the customs authorities.

    Description

    If you operate a company based in the European Union and wish to temporarily store non-Union goods in a warehouse, you must apply for an authorisation to operate a temporary storage facility.
    The conditions you have to observe when operating your bonded warehouse are specified by the customs authority in the authorisation.

    Contact person

    Generalzolldirektion (GZD), Dienststellensuche Zoll

    Address

    address

    Carusufer 3-5

    01099 Dresden

    Save contact

    Opening hours

    Office hours: Monday 08:00 - 17:00 Tuesday 08:00 - 17:00 Wednesday 08:00 - 17:00 Thursday 08:00 - 17:00 Friday 08:00 - 17:00

    Contact

    telephone: +49 228 303-26030(Für Unternehmen)

    telephone: +49 228 303-26020(Für Privatpersonen)

    fax: +49 351 44834-590

    e-mail: info.privat@zoll.de

    e-mail: info.gewerblich@zoll.de

    Internet

    Version

    Technisch geändert on 09.07.2025

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Generalzolldirektion (GZD), Zentrale Auskunft Zoll

    Address

    PO box address

    Post office box 100761

    01077 Dresden

    address

    Carusufer 3-5

    01099 Dresden

    Save contact

    Opening hours

    Anrufzeiten: Montag 08:00 - 17:00 Uhr Dienstag 08:00 - 17:00 Uhr Mittwoch 08:00 - 17:00 Uhr Donnerstag 08:00 - 17:00 Uhr Freitag 08:00 - 17:00 Uhr

    Contact

    telephone: +49 228 303-26020(Für Privatpersonen)

    telephone: +49 228 303-26040(Anfragen auf Englisch)

    fax: +49 228 303-97924

    telephone: +49 228 303-26030(Für Unternehmen)

    e-mail: info.privat@zoll.de

    e-mail: info.gewerblich@zoll.de

    e-mail: enquiries.english@zoll.de

    Internet

    Version

    Technisch geändert on 09.07.2025

    Language version

    Deutsch

    Sprache: de

    Required documents

    Parts I to III and V of the Customs Authorisation Questionnaire.
    Authorised Economic Operators (AEO) do not need the questionnaire.

    Forms

    Prerequisites

    • Your company is established in the customs territory of the Union.
    • You provide a security in the form of a comprehensive guarantee.
    • You shall ensure customs supervision.
    • You keep appropriate records in a form approved by the customs authorities containing information and particulars, in particular on the goods held under identification, their customs status and their movements.
    • you have not infringed customs and tax regulations and have not committed any serious criminal offences in the course of your economic activity.
    • You do not use the bonded warehouse for retail sales (for example, as a sales area).
    • Appeal
    • Detailed information on how to file an appeal can be found in the appeal instructions attached to each decision.
    • Administrative court action

    Procedure

    To apply for authorisation to operate a bonded warehouse, you must submit a written application.

    • Open the form "Application for authorisation to operate a temporary storage facility" (form 0392) on the Customs Administration website, download it and complete it. It is advisable to discuss the application with the relevant officer at the main customs office.
    • Attach the completed "Customs Authorisation Questionnaires" Parts I to III and V to the form.
    • If you are an authorised economic operator, you do not need the questionnaires.
    • Send the documents to your competent main customs office. The main customs office responsible is the one in whose district the main accounts for customs purposes of your company are kept or accessible.
    • The main customs office checks your documents.
    • You will receive an approval or a rejection.

    Deadlines

    You must apply for the authorisation in good time before the temporary storage facility is put into operation.

    Non-Union goods in temporary storage must be placed under another customs procedure or re-exported within 90 days.

    Processing time

    If no other Member State is involved, a decision shall in principle be taken within 120 days of the date of acceptance of the application.

    Costs

    There are no costs for you, but you usually have to provide a security deposit.

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Finance on 25.02.2021

    Version

    Technisch geändert on 26.02.2025

    Keywords

    vorübergehende Verwahrung, Verwahrungslager, Wirtschaftsbeteiligte, Nämlichkeitssicherung

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English