Application for the appointment of a tax assistant

    Your main customs office can appoint a tax assistant at your request under certain conditions. This person can establish facts under customs or excise law that relate to your company's goods.

    Description

    The main customs office has the option of appointing a tax assistant for your company. Tax assistants can establish customs or excise tax facts for you, which serve as a basis for the taxation procedure.

    A tax assistant determines, checks or supervises, for example

    • The type and nature of goods, including
      • quantity,
      • weight or
      • volume,
    • the integrity of a customs seal or
    • the destruction of goods.

    The tax assistant can be any natural person who is knowledgeable and reliable within the meaning of the law. They may not themselves be affected by the result of the determination.

    The tax assistant may be an employee of your company or an independent third party.

    Online service

    Bestellung einer Steuerhilfsperson online beantragen

    ID: B100019_114283515

    Description

    Zur Feststellung von zoll- oder verbrauchssteuerrechtlich erheblichen Tatsachen kann eine Person als Steuerhilfsperson bestellt werden. Die Beantragung zur Bestellung einer Steuerhilfsperson oder eine Änderungsanzeige können Sie hier vornehmen.

    Use this service online

    Trust level

    You need an Elster certificate with password to use this online service (trust level: substantial).

    further information on the level of trust for online services

    Identification

    • electronic identification using national eID means - identity card
    • electronic identification using national eID means – software certificate

    Language

    Deutsch

    Sprache: de

    Contact person

    Generalzolldirektion (GZD), Zentrale Auskunft Zoll

    Internet

    Version

    Technisch geändert on 12.11.2025

    Language version

    Deutsch

    Sprache: de

    Required documents

    The documents required depend on the individual case.

    Forms

    Forms available: Yes

    Written form required: No

    Informal application possible: Yes

    Personal appearance necessary: Yes

    Online services available: Yes

    Prerequisites

    The tax assistant must meet the following requirements:

    • They are a natural person.
    • They are knowledgeable and reliable within the meaning of the law.
    • They are not themselves affected by the result of the assessment.

    Objection

    Procedure

    You can apply for the appointment of a tax assistant

    • online
    • using a form from the Forms Management System (FMS) of the Federal Ministry of Finance (BMF) by post or fax
    • informally by post, telephone or fax

    If you want to apply for the appointment online:

    • Call up the customs portal.
      • To be able to use the customs portal, you must register once at www.zoll-portal.de.
    • Log in with your access data for ELSTER (electronic tax return). As a private individual, you can also use the online ID function of your ID card or your BundID to register.
      • If you do not yet have an ELSTER account or BundID account, you will need to register separately once.
    • Complete the "Tax assistant" form in the "Services" menu item and send it off.
    • The main customs office will check your request and, if all the requirements are met, will arrange an appointment to make the appointment. The appointment will be made in person and recorded.
    • You will only receive a digital notification if your application is rejected.

    If you wish to apply for the order by post or fax:

    • Open the Forms Management System (FMS) of the Federal Ministry of Finance.
    • Use the search field and search for the relevant form.
    • Download form 3721 "Information sheet (appointment of a tax assistant)" and complete it.
    • Download form 3722 "Personnel form (appointment of a tax assistant)" and have it completed by the desired tax assistant.
    • Submit the completed forms to your main customs office.
    • The main customs office will check your request and, if all requirements are met, will arrange an appointment to make the appointment. The appointment takes place in a personal appointment for recording.

    In both cases, the person to be appointed may have to identify themselves to the main customs office responsible and allow their certificate of good conduct to be inspected.

    Deadlines

    There is no deadline.

    Processing time

    The actual processing time depends on the circumstances of the individual case and the situation at the respective main customs office.

    Costs

    There are no costs.

    Notes (specifics)

    There are no indications or special features.

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of Finance (BMF) on 28.05.2024

    Version

    Technisch geändert on 09.09.2025

    Keywords

    steuerliche Pflichten, Bestellung, Vertretung, Steuerhilfsperson, verbrauchsteuerrechtlich, Besteuerungsverfahren, zollrechtlich

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English