Request technical assistance

    State and local authorities responsible for emergency response can request support from the Federal Agency for Technical Relief (THW) as part of administrative assistance (administrative assistance request). Other authorities can request technical support from the THW.

    Description

    The Federal Agency for Technical Relief (THW) has technical equipment and expert emergency personnel for special emergency and damage situations.

    If personnel, technical or logistical support is required, the local and state authorities responsible for emergency response in particular can request technical support from the THW. This is usually done via the responsible control center.

    The THW is set up and organized uniformly throughout Germany. Contact persons are available at all levels. Operations are also conceivable in which the THW sets up its own command center (for example, if a separate operational section is transferred to the THW). If required, the THW will send professionally qualified advisory personnel to the staffs of the authorities responsible for emergency response and to the incident command.

    Such decisions are made depending on the specific operational situation and should not be anticipated in a service description.

    Contact person

    Bundesanstalt Technisches Hilfswerk (THW)

    Address

    address

    Provinzialstraße 93

    53127 Bonn

    Save contact

    Opening hours

    Monday 8:00 a.m. - 4:00 p.m. Tuesday 8:00 a.m. - 4:00 p.m. Wednesday 8:00 a.m. - 4:00 p.m. Thursday 8:00 a.m. - 4:00 p.m. Friday 8:00 a.m. - 2:00 p.m.

    Contact

    Internet

    Keywords

    THW

    Version

    Technisch geändert on 01.08.2024

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English

    Required documents

    • usually no special documents

    Procedure

    If the Federal Agency for Technical Relief is to support other authorities and agencies, this is usually done as administrative assistance. To request support from the THW, authorities and responsible agencies can either contact the THW directly or contact the local fire department control center.

    Deadlines

    There is no deadline.

    Processing time

    Usually immediately.

    Costs

    The THW may charge fees and/or expenses for THW missions in accordance with the applicable THW billing regulations (THWAbrV).

    Note: Information on this can be obtained in advance from the regional offices and local branches of the THW.

    Further Information

    Area of validity

    Germany-wide

    Official approval

    Officially approved by Federal Ministry of the Interior and for Home Affairs (BMI) on 06.04.2023

    Version

    Technisch geändert on 01.12.2025

    Keywords

    115, Help, Specialist consultant, Support, Invoice, Consultant, Expenses, Possible applications, Billing, Fees, Use, Technical relief organization

    Language version

    Deutsch

    Sprache: de

    Englisch

    Sprache: en

    Sprachbezeichnung nativ:

    English