Topics for Citizen: Rights and Consumer Protection
What are your rights as a consumer? What does consumer protection mean? What options are available when a dispute cannot be resolved privately? Options range from out-of-court proceedings and dispute arbitration to criminal complaints and lawsuits
- Consumer protection (64)
As a consumer, you want to take part in business transactions without endangering your health or your economic interests. Consumer protection shields you from dangers that you would not be able to detect yourself, such as food safety and product safety issues.
- Court proceedings, criminal complaints and lawsuits (32)
Here you will find information and points of contact for court proceedings, including assistance with the costs of the proceedings.
- Data protection, information and inspection of files (17)
Do you want to inspect files or gain access to other government information under the Freedom of Information Act? Here you will find everything you need to know about data protection, disclosures and file inspection.
- Out-of-court proceedings and dispute arbitration (21)
Arbitration need not be a detour in dispute resolution; rather, it can lead directly to a solution. Court proceedings are often time-consuming, expensive and stressful. Arbitration may avoid many of the risks and inconveniences of a court trial.